Mail & Print Associate

Trinity College; Pennsylvania; On-site; USD 29,893 - 32,841; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Employer Paid Life and Disability benefits

403(b) Retirement plan with employer match

Paid Family Leave

Free Trinity Center Membership

Free campus parking and shuttle bus

Job summary

Trinity Washington University is seeking a Mail & Print Associate responsible for sorting and distributing mail, handling package deliveries, and providing exceptional customer service to faculty and students.

Ideal candidates should have a High School Diploma, experience in mailroom or customer-facing roles, and the ability to manage physical tasks effectively. The position demands attention to detail and organizational skills, while offering benefits including health insurance and retirement plans.

Qualifications

• Prior experience in mailroom or customer service role.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Valid U.S. Driver's License (preferred).

Responsibilities

• Receive, sort, and distribute mail and packages.
• Maintain logs for incoming packages and deliveries.
• Process outgoing mail and assist with inquiries.

Skills

Customer service orientation

Attention to detail

Organizational skills

Effective communication

Physical ability to lift packages

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Trinity Washington University – Mail & Print Associate

Salary range: $21.70 to $23.84 hourly rate.

Responsibilities

• Mail & Package Handling: Receive, sort, and distribute incoming mail and packages (UPS, FedEx, USPS) to faculty, staff, and student mailboxes.
• Logging & Tracking: Maintain digital or physical logs for incoming packages, ensuring accurate tracking and delivery verification.
• Outgoing Mail: Process outgoing campus and U.S. mail, including weighing, metering, and applying correct postage.
• Customer Service: Assist students and staff with inquiries, package pick‑ups, and locating missing mail; verify identification when required.
• Operational Support: Operate mailroom equipment such as postage meters, scanners, and letter openers.
• Safety & Organization: Maintain a clean, safe, and secure mailroom area, adhering to confidentiality regulations.
• Photocopying & Document Reproduction: Operate, adjust, and maintain copiers, scanners, printers, and binding equipment; collate, staple, fold, drill, laminate, and bind documents.
• Production & Workflow: Review job requests, schedule print runs to meet deadlines, and ensure accuracy.
• Supply & Machine Maintenance: Monitor paper and toner supplies, clear paper jams, and perform minor troubleshooting or call for service.
• Clerical Support: Sort, distribute, or ship completed jobs, documents, or mail.
• Quality Control: Ensure all materials are reproduced clearly, formatted correctly, and kept confidential.

Knowledge, Skills & Abilities

• Strong customer service orientation and interpersonal skills.
• Attention to detail with high accuracy in sorting, logging, and reproducing documents.
• Excellent organizational skills and ability to handle high volumes efficiently.
• Effective communication for customer service, troubleshooting, and coordination with students, faculty, and staff.
• Strict adherence to confidentiality and privacy policies.
• Ability to operate and troubleshoot specialized copy equipment.
• Capacity to manage multiple projects and meet strict deadlines.
• Physical ability to lift paper cartons, stand for extended periods, and operate office equipment.

Qualifications

• High School Diploma or equivalent (e.g., GED).
• Prior experience in a mailroom, shipping/receiving, or high‑volume customer service role.
• Experience with computer‑based applications such as Microsoft Office.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Valid U.S. Driver's License (preferred).
• Experience in a copy center, print shop, or administrative office (preferred).

Work Schedule

40 hours per week.

May be required to work evenings and weekends; employees must work in person.

Physical Demand

• Lift and transport packages up to 50 lbs.; stand for extended periods.
• Perform tasks requiring sitting, talking, hearing, handling, or operating tools, controls, and computer equipment.
• Maintain hand‑eye coordination for operating computers and office equipment.

Benefits

• Health, Dental, and Vision insurance.
• Employer Paid Life and Disability benefits.
• 403(b) Retirement plan with employer match up to 6%.
• Paid Family Leave.
• Free Trinity Center Membership, including full‑size pool, walking track, weight & cardio equipment.
• Free campus parking and shuttle bus between campus and Brookland Metro station.

EEO Statement

Trinity Washington University is dedicated to the achievement of excellence and diversity among its students, faculty and staff. Trinity is committed to fostering a diverse and inclusive community and strongly encourages all qualified individuals to apply.