Mail Operations Technician II

Apex Systems; Merrifield (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K match

Health insurance

ESPP

Job summary

Everforth Apex Systems seeks a Mail Operations Technician II in Vienna, VA, to oversee the production and distribution of outbound mail and printed materials. You will operate mailing equipment, ensure accuracy, and coordinate with departments to meet deadlines and postal regulations.

The role requires experience with automated inserting machines, mail processing knowledge, and strong communication skills. On-site position with comprehensive benefits and opportunities for professional growth.

Qualifications

• Significant experience operating a large automated inserting machine.
• Must be able to maintain eligibility to become a Notary Public per state regulations.
• Working knowledge of processes involved in automated mail sorting and inserting.
• Working knowledge of mail processing and USPS regulations.
• Effective problem-solving and initiative in technical processes.
• Good judgment and decision-making skills.
• Advanced clerical, technical, or administrative skills.
• Strong verbal and written communication skills.

Responsibilities

• Operate sorting and inserting equipment.
• Configure equipment by envelope size and inserts.
• Set up and adjust machines for each job.
• Hand-match checks and insert mail sets.
• Process notary letters and maintain logs.
• Maintain clean and secure work area.

Skills

Inserting equipment operation

Mail sorting knowledge

USPS regulations

Verbal and written communication

Clerical/administrative skills

Tools

Courier software

Microsoft Office

Job description

Mail Operations Technician II

Location: Vienna, Virginia (On-site)

Role Overview

The Mail Operations Technician II is responsible for the efficient production and distribution of all outbound mail and printed materials. This role involves operating mailing equipment, ensuring the accuracy of mailings, and coordinating with other departments to meet production deadlines. The Mail Operations Technician II will ensure that all outgoing communications are delivered on time and in accordance with company standards and postal regulations.

Key Responsibilities

• Operate both sorting and inserting equipment.
• Determine proper equipment configuration and operating procedures according to envelope size and number of inserts.
• Perform equipment set up and adjustments for each job to ensure proper processing.
• Hand-match checks with statements and insert into envelopes all mail sets that default from the inserting machine process.
• Hand process legal notary letters and maintain logs per state regulations.
• Maintain a clean and organized work area and enforce building security procedures.
• Monitor equipment performance, and schedule or perform cleaning and maintenance.
• Log and process all outgoing registered, certified, priority, and priority express mail.
• Operate and refill Postal metering machines.
• Monitor the functions and use of inserting machines and associated equipment to ensure work quality and compliance.
• Perform routine minor repairs and provide support for other Mail Operations Section projects.
• Record and prepare first and third-class mail reports to qualify for Postal Service discounts.
• Participate in verifying compliance with U.S. Postal Service (USPS) requirements.
• Coordinate mail operation actions to ensure efficient use of resources and monitor work-in-progress.
• Serve as a mentor and trainer to provide guidance and assistance to team members.

Required Qualifications

• Significant experience operating a large automated inserting machine as the prime operator.
• Must be able to maintain eligibility to become a Notary Public per state regulations.
• Working knowledge of processes involved in automated mail sorting and inserting.
• Working knowledge of mail processing and USPS regulations.
• Effective skill in analyzing and organizing problems or work processes for technical solutions.
• Effective skill in exercising initiative and using good judgment to make sound decisions.
• Advanced clerical, technical, or administrative skills.
• Effective verbal and written communication skills.

Preferred Qualifications

• Effective skill in guiding and training less experienced staff.
• Demonstrated work experience in a mail room or office environment.
• Working knowledge of courier software programs (e.g., FedEx, USPS, UPS).
• Working knowledge of Microsoft Office products.
• Experience or familiarity with computers and software.
• Demonstrated work experience in a customer service-based environment.

Company Information

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Benefits

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity Employer Statement

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Accommodations under the Americans with Disabilities Act

If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at [e-mail] or 804-523-8228. Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.

Transparency In Coverage Notice

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.