Mail Operations Manager

University of North Texas - Denton; Denton (TX); On-site; USD 45,000 - 59,000; Full time

Job summary

The University of North Texas in Denton seeks a Mail & Receiving Manager to oversee Eagle Post operations, directing daily mail processing and customer service for campus departments.

This role requires a high school diploma or GED with at least two years in mail services; USPS certification can substitute, and staff supervision is essential.

The position is full-time, $51,744 annually, with UNT benefits, and a Monday–Friday schedule.

Qualifications

• High school diploma or GED plus 2 years in postal office or mail services; USPS certification can substitute for experience.
• Knowledge of USPS standards and policies and mailroom operations.
• Experience supervising staff, hiring, training and evaluating performance.
• Ability to manage mail operations and inventory, and to ensure timely deliveries.

Responsibilities

• Organizes work flow and mail operations, including processing of incoming and outgoing mail.
• Supervises staff including hiring, training, and evaluating performance.
• Ensures policies and procedures are followed for mail operations (USPS standards and UNT policies).
• Performs or assists with mailroom duties and daily operations.
• Investigates service complaints and takes corrective action.
• Manages inventory and equipment to keep services in working order.
• Manages relationships with USPS and delivery vendors to ensure timely mail deliveries.
• Manages Eagle Post budget and ensures a safe working environment.

Skills

Mail handling procedures

Customer service

Supervisory experience

Inventory management

Organizational skills

Communication skills

Decision making

Education

High school diploma or GED

Job description

The University of North Texas in Denton seeks a Mail & Receiving Manager to oversee Eagle Post operations, directing daily mail processing and customer service for campus departments.

This role requires a high school diploma or GED with at least two years in mail services; USPS certification can substitute, and staff supervision is essential.

The position is full-time, $51,744 annually, with UNT benefits, and a Monday–Friday schedule.