Mail List Analyst 2

RR Donnelley & Sons; Montpelier Forest (MD); On-site; USD 56,000 - 83,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with match

Paid Time Off

Life Insurance

Tuition assistance

Maternity leave

Adoption assistance

Employee discounts

Job summary

RR Donnelley & Sons is seeking a detail-oriented List Services specialist to evaluate, process, and prepare address data for mailing activities across catalogs, retail, and direct mail markets.

You will standardize data with CASS software, perform floor-level data manipulation, and generate reports for approvals while supporting production schedules and on-call coverage as needed.

Qualifications

• Minimum of a High School Diploma or GED with 2+ years of relevant experience.
• Knowledge of address components.
• Knowledge of mail preparation Presort software and related concept areas.
• Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes.
• Ability to follow company policy and understand rules or regulations governing the work.
• Must have very good knowledge of technology including MS Office or MAC word processing, spreadsheets or other programs.
• Requires good knowledge of multiple business functions with frequent contact.
• Must have very good oral and written communication skills.
• Requires very good organizational skills to meet deadlines and coordinate work with others.

Responsibilities

• Estimate job completion dates and update production schedule.
• Evaluate input data and generate internal house format using custom/third party software.
• Standardize data using CASS address-matching software to improve mail deliverability.
• Set matching and priority criteria to eliminate duplicates.
• Perform mail preparation using PAVE certified software to optimize postage discounts.
• Layout and format data for labels, inkjet files, or electronic delivery.
• Generate ancillary paperwork for mailing production processes.
• Produce reports for internal/external approvals and communicate results to List Services.

Skills

Communication skills

Organizational skills

Attention to detail

Team coordination

Data interpretation

Education

High School Diploma or GED

Tools

Presort mail software

MS Office

MAC word processing

Job description

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Performs technical work in support of List Services operation. Work involves evaluating, processing, and preparing address data for mailing activities within the retail, catalog, publication, and direct mail markets.

• Estimate job completion dates and communicate job progress through the relevant production processes. Update production schedule.
• Experience with BCC mail software a plus!
• Evaluate customer input data to generate useable internal house format utilizing custom and third party software. Perform record selection, field parsing, record splitting, data standardization, removal of extraneous data, append data, and identification and correction of floating data.
• Standardize data utilizing CASS address-matching software to ensure data integrity and improve mail deliverability. Review before and after address versions and interpret software status and error codes to validate results.
• Set matching and priority criteria to eliminate duplicate addresses utilizing custom and third party software. Review record matches to determine if the best records are chosen.
• Perform mail preparation utilizing PAVE certified software to achieve optimal postage discounts. Perform production steps to ensure output supports cooperative mailing programs: Co-Mail, Co-Bind, Co-Mingle, and Co-Pallitization (Tray and Flat).
• Layout and format data to manufacturing and customer requirements for output to labels, to an inkjet printer file, or to an electronic file.
• Generate ancillary paperwork for mailing production processes (bag tags, tray tags, and pallet placards).
• Generate reports for internal and external customer approvals. Review and communicate results to a List Services Representative.
• Adhere to data and mail preparation production standards by following department job aids and utilizing internal quality procedures.
• Summarize data record counts for various production processes to facilitate billing activities.
• Provide on-call phone services to RRD production facilities, on a rotating basis, for after hours and weekend coverage.
• Performs other related duties and participates in special projects as assigned.

Qualifications

• Minimum of a High School Diploma or GED with 2+ years of relevant experience
• Knowledge of address components.
• Knowledge of mail preparation Presort software and related concept areas.
• Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes to successfully execute and complete the more progressive/complex duties of the job.
• Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on department or company.
• Must have very good knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete duties successfully.
• Requires good knowledge of multiple functions or areas of the business in which there is frequent contact with while completing daily work assignments of the job.
• Must have very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments.
• Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Thenational pay range for this role is $56,200 to $83,100 / year. The payrange may beslightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program.

• RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance,maternity leave, adoption assistance, and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.