Mail List Analyst 2

RRD Company; Laurel (MD); Presencial; USD 56.000 - 83.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision coverage

401(k) with match

Paid time off

Life insurance

Tuition assistance

Maternity leave

Adoption assistance

Descripción de la vacante

RRD is seeking a List Services Support Specialist to evaluate, standardize and prepare address data for mailing across retail, catalog, publication and direct mail markets. You will ensure data integrity with CASS and PAVE certified processes, generate necessary paperwork and reports, and support production schedules.

The role requires a high school diploma with a couple of years of relevant experience, familiarity with presort software, and strong organizational and communication skills.

Formación

• High School Diploma or GED with 2+ years of relevant experience.
• Knowledge of address components.
• Knowledge of mail preparation Presort software.
• Good knowledge of general administrative/manufacturing operations procedures.
• Ability to follow company policy and regulations.
• Proficiency with computers and software (MS Office, etc.).
• Knowledge of multiple business functions and cross-team interaction.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to meet deadlines.

Responsabilidades

• Evaluate address data and generate internal formats using custom and third party software.
• Standardize data using CASS address-matching software to ensure data integrity.
• Set matching and priority criteria to eliminate duplicate addresses.
• Perform mail preparation using PAVE certified software for optimal postage discounts.
• Format data for labels, inkjet files, or electronic files per requirements.
• Generate ancillary paperwork (bag tags, tray tags, pallet placards).
• Create reports for internal/external approvals and communicate results.
• Adhere to data and mail production standards per procedures.
• Summarize data record counts to assist billing.
• Provide on-call support to RRD facilities on a rotating basis.

Conocimientos

Address knowledge

General admin procedures

Policy adherence

Cross-functional awareness

Communication skills

Organizational skills

Team coordination

Educación

High School Diploma or GED

Herramientas

Presort software

MS Office / MAC Office

Descripción del empleo

• Compensation: USD 56,200 - USD 83,100 - yearly

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

Performs technical work in support of List Services operation. Work involves evaluating, processing, and preparing address data for mailing activities within the retail, catalog, publication, and direct mail markets.
Responsibilities:

• Experience with BCC mail software a plus!
• Estimate job completion dates and communicate job progress through the relevant production processes. Update production schedule.
• Evaluate customer input data to generate useable internal house format utilizing custom and third party software. Perform record selection, field parsing, record splitting, data standardization, removal of extraneous data, append data, and identification and correction of floating data.
• Standardize data utilizing CASS address-matching software to ensure data integrity and improve mail deliverability. Review before and after address versions and interpret software status and error codes to validate results.
• Set matching and priority criteria to eliminate duplicate addresses utilizing custom and third party software. Review record matches to determine if the best records are chosen.
• Perform mail preparation utilizing PAVE™ certified software to achieve optimal postage discounts. Perform production steps to ensure output supports cooperative mailing programs: Co-Mail, Co-Bind, Co-Mingle, and Co-Pallitization (Tray and Flat).
• Layout and format data to manufacturing and customer requirements for output to labels, to an inkjet printer file, or to an electronic file.
• Generate ancillary paperwork for mailing production processes (bag tags, tray tags, and pallet placards).
• Generate reports for internal and external customer approvals. Review and communicate results to a List Services Representative.
• Adhere to data and mail preparation production standards by following department job aids and utilizing internal quality procedures.
• Summarize data record counts for various production processes to facilitate billing activities.
• Provide on-call phone services to RRD production facilities, on a rotating basis, for after hours and weekend coverage.
• Performs other related duties and participates in special projects as assigned.

Qualifications

• Minimum of a High School Diploma or GED with 2+ years of relevant experience
• Knowledge of address components.
• Knowledge of mail preparation Presort software and related concept areas.
• Requires very good knowledge of general administrative/manufacturing operations procedures and knowledge of job specific processes to successfully execute and complete the more progressive/complex duties of the job.
• Ability to follow company policy and understand any rules or regulations governing the work being completed and impact work has on department or company.
• Must have very good knowledge of technology to include computers and software programs such as MS Office or MAC word processing, spreadsheets or other programs specific to the job in order to complete duties successfully.
• Requires good knowledge of multiple functions or areas of the business in which there is frequent contact with while completing daily work assignments of the job.
• Must have very good oral and written communication skills sufficient to explain departmental policy, methods and/or procedures when completing assignments.
• Requires very good organizational skills sufficient to accomplish work by established deadlines and ability to coordinate phases of work with others.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Thenational pay range for this role is $56,200 to $83,100 / year. The payrange may beslightly lower or higher based on the geographic location of the hired employee. The actual pay offered may vary based upon, but not limited to: education, skills, experience, proficiency, performance, shift and location. In addition to base salary, depending on the role, the total compensation package may also include participation in a bonus, commission or incentive program. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance,maternity leave, adoption assistance, and employer/partner discounts.

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.