Mail Inserter Operator/Specialist

AlphaGraphics of Downtown Raleigh; Garner (NC); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Dental insurance

Paid time off

Job summary

AlphaGraphics of Downtown Raleigh, located in Garner, NC, is seeking a Mail Inserter Specialist. This role involves operating intelligent inserting systems such as W+D BB700 and Flowmaster, ensuring mailing accuracy and compliance.

The ideal candidate will have over 3 years of experience, strong mechanical skills, and the ability to troubleshoot production issues. Join a team dedicated to delivering top-tier service and quality in a high-volume environment.

Qualifications

• 3+ years of experience running intelligent inserters.
• Hands-on experience with W+D and Flowmaster systems is strongly preferred.
• Technical and mechanical troubleshooting skills.

Responsibilities

• Set up and run intelligent inserters for complex mailing jobs.
• Load materials and ensure accurate matching using camera/barcode systems.
• Perform mechanical adjustments and routine maintenance on inserters.
• Troubleshoot jams, misfeeds, or software issues during production.
• Ensure mailing accuracy, piece integrity, and postal compliance.

Skills

Mechanical and technical experience

Troubleshooting skills

Experience with intelligent inserters

Understanding of USPS mail requirements

Tools

W+D BB700

Flowmaster

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Paid time off

AlphaGraphics of Downtown Raleigh / Printelect is a high-volume print and mailing facility located in Garner, NC. Since 2011, we've grown to a team of over 30 full-time professionals focused on delivering top-tier quality and service. We pride ourselves on a strong culture rooted in teamwork, product quality, project execution, and customer satisfaction.

Position Summary

We are hiring a Mail Inserter Specialist to operate and maintain intelligent inserting systems, including W+D BB700 and Flowmaster inserters. The right candidate has strong mechanical and technical experience with mail finishing equipment and is comfortable working in a high-volume environment.

Key Responsibilities

• Set up and run intelligent inserters (e.g., W+D BB700, Flowmaster) for complex mailing jobs.
• Load materials and ensure accurate matching using camera/barcode systems.
• Perform mechanical adjustments and routine maintenance on inserters.
• Troubleshoot jams, misfeeds, or software issues during production.
• Ensure mailing accuracy, piece integrity, and postal compliance.

Qualifications

• 3+ years of experience running intelligent inserters.
• Hands-on experience with W+D and Flowmaster systems is strongly preferred.
• Technical and mechanical troubleshooting skills.
• Understanding of USPS mail requirements and workflow best practices would be a bonus.
• AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.