Mail Clerk-RGA- Temporary

ResourceMFG; Tucson (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

ResourceMFG in Tucson, AZ is seeking a detail-oriented RGA Mail Clerk to support Returns and Product Processing operations. You will manage incoming parcel mail, process RGA returns, and ensure accurate receipt, verification, and documentation of products.

The role emphasizes safety, quality, and cross-functional collaboration to ensure timely credit processing and proper product distribution or disposal, while upholding Lean and 5S practices in a fast-paced environment.

Qualifications

• Experience with shipping, receiving, inventory, or returns processing is preferred.
• Strong attention to detail and organization is essential.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Receive, sort, and distribute incoming parcel mail to recipients.
• Process RGA returns, including receipt, verification, and documentation of returned products.
• Follow quality standards, safety procedures, and company protocols.
• Partner with cross-functional teams to ensure timely credit processing and proper product distribution or disposal.
• Identify opportunities to improve efficiency and support Lean and 5S practices.
• Maintain a clean, safe, and organized work environment in the RGA Center.
• Contribute to a positive, collaborative culture with strong communication and teamwork.

Skills

Detail-oriented

Organizational skills

Multi-tasking

Effective communication

Teamwork

Safety compliance

Lean/5S awareness

Job description

We are seeking a detail-oriented and team-focused RGA Mail Clerk to support our Returns and Product Processing operations. This role is responsible for managing incoming parcel mail, processing returned products, and ensuring accurate and timely handling of Return Goods Authorizations (RGAs).

Key Responsibilities:

• Receive, sort, and distribute incoming parcel mail to appropriate recipients.
• Process RGA returns, including accurate receipt, identification, verification, and documentation of returned products.
• Follow established quality standards, safety procedures, and company protocols.
• Partner with cross-functional teams to ensure timely credit processing and proper product distribution or disposal.
• Identify opportunities to improve efficiency and support continuous improvement initiatives, including Lean and 5S practices.
• Maintain a clean, safe, and organized work environment, ensuring the RGA Center remains operational and presentation-ready.
• Contribute to a positive, collaborative culture where communication, accountability, and teamwork are valued.

Qualifications:

• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Effective communication and teamwork skills.
• Commitment to safety, quality, and continuous improvement.
• Experience with shipping, receiving, inventory, or returns processing is preferred.

Join a team that values operational excellence, continuous improvement, and a culture of respect and collaboration.

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Data entry, lifting boxes