Mail Clerk

Caliber; Lewisville (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Caliber in Lewisville, TX is seeking a dependable Mailroom Specialist to receive, sort, and distribute mail and packages. You will coordinate with shipping vendors, maintain logs, and ensure secure handling of confidential mail.

Ideal candidates have a HS diploma, 1+ year of related experience, and solid organizational skills. This role requires basic computer skills, strong communication, and the ability to work in a fast-paced environment at our service center.

Qualifications

• High school diploma or equivalent is required.
• 1+ year of mailroom, administrative support, or logistics experience preferred.
• Basic knowledge of shipping systems and carriers (FedEx, UPS, USPS).
• Strong organizational skills and attention to detail.
• Ability to prioritize tasks in a fast-paced environment.
• Basic computer skills with common office software.
• Strong communication and customer service skills.

Responsibilities

• Receive, sort, and distribute incoming mail, packages, and interoffice correspondence daily.
• Prepare and process outgoing mail, including labeling, postage, and coordinating with shipping vendors.
• Maintain logs and tracking for all shipments.
• Coordinate with internal departments to ensure timely delivery and pickup of materials.
• Manage mailroom supplies and inventory.
• Handle certified, registered, and confidential mail per policy.
• Assist with bulk mailings and special distribution projects.
• Resolve delivery issues with carriers.
• Maintain a clean, secure mailroom environment.
• Support administrative or facilities tasks as needed.

Skills

Strong organizational skills

Attention to detail

Time management

Strong communication

Customer service mindset

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Excel

Job description

Service Center

CSCS TX

ESSENTIAL DUTIES:

• Receive, sort, and distribute incoming mail, packages, and interoffice correspondence on a daily basis


• Prepare and process outgoing mail, including labeling, postage, and coordination with shipping vendors (e.g., FedEx, UPS, USPS)


• Maintain accurate logs and tracking for all incoming and outgoing shipments


• Coordinate with internal departments to ensure timely delivery and pickup of materials


• Manage mailroom supplies and maintain inventory (envelopes, labels, postage, etc.)


• Handle certified, registered, and confidential mail in accordance with company policies


• Assist with bulk mailings, company communications, and special distribution projects


• Resolve delivery issues, delays, or discrepancies with carriers


• Maintain an organized, clean, and secure mailroom environment


• Maintain an organized, clean, and stocked office stations


• Support administrative or facilities-related tasks as needed

KNOWLEDGE, SKILLS, AND ABILITIES:

• High school diploma or equivalent required


• 1+ year of experience in mailroom, administrative support, or logistics preferred


• Basic knowledge of shipping systems and carriers (FedEx, UPS, USPS)


• Strong organizational skills and attention to detail


• Ability to prioritize tasks and manage time effectively in a fast-paced environment


• Basic computer skills (Microsoft Outlook, Excel, or similar systems)


• Strong communication and customer service skills

PHYSICAL REQUIREMENTS:

• Ability to lift and move packages up to 20–30 lbs


• Frequent standing, walking, bending, and lifting throughout the day

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.