Mail and Shipping Clerk (3975)

Life University; Marietta (GA); On-site; USD 20,664 - 26,174; Part time

Job summary

Life University in Marietta, GA is seeking a part-time Mail and Shipping Clerk to manage all aspects of campus mail and parcel deliveries, receiving inbound and outbound shipments and operating the package tracking systems.

Responsibilities include receiving shipments, sorting USPS mail, delivering mail to departments, monitoring postage funds, assisting with stock management, answering inquiries, and performing special projects as directed; strong attention to detail and customer service are

Qualifications

• High School Diploma or equivalent required.
• Ability to gain proficiency in assorted package tracking software products and platforms.

Responsibilities

• Receives shipments from all carriers and scans into the tracking system.
• Sorts incoming USPS mail and delivers mail/packages to campus departments.
• Monitors postage meter funds and notifies supervisor.
• Assist in stock management.
• Answer phones and inquiries related to customer issues.
• Performs special projects as needed by supervisor.

Skills

Independence

Basic math

Office equipment

Data entry

Spreadsheets

Attention to detail

Oral communication

Written communication

Education

High School Diploma

AS or Bachelor’s Degree (preferred)

Tools

Package tracking software

Job description

Job Details

Job Location: Main Campus - Marietta, GA 30060 Position Type: Part-Time Staff

Position Status: Part-Time

The Mail and Shipping Clerk handles all aspects of the mail and shipping process, as well as USPS mail services for the University. This position is responsible for receiving and processing all inbound and outbound mail, packages, and shipments.

ESSENTIAL JOB FUNCTIONS

• Receives shipments from all carriers (FedEx, UPS, freight, etc.) and scans into the package tracking system and/or the Electronic Parcel lockers for customer pickup or delivery.
• Sorts incoming USPS mail and loads into designated mail slots. Delivers mail and packages to individual campus departments as needed.
• Monitors postage meter funds and notifies Mail Services & Inventory Supervisor.
• Assist in stock management.
• Answer the phones and inquiries related to customer issues.
• Assumes additional responsibilities and performs special projects as needed or directed by supervisor.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• When needed, reviews completed purchase requests by verifying vendor pricing, inventory and specifications of purchase requests; converts requisitions to purchase orders and places order accordingly. Prepares stock and equipment requisitions as needed
• When needed, submits invoices for payment by verifying receipt of product and comparing quoted pricing to PO amounts.
• Assumes additional responsibilities and performs special projects as needed or directed.
• Exhibits student centeredness in performance of all job duties.
• Treats all others with respect; understands the impact of culture/background on the behavior of others; respects differences among the Life community and demonstrates inclusive behavior.
• Anticipates, listens to, understands and responds to customer needs. Delivers work products and services to customers in a way that reflects positively upon the department and the University.

QualificationsEducation, Training and/or Experience

• A High School Diploma (or equivalent)
• Ability to gain proficiency in assorted package tracking software products and platforms

Knowledge, Skills, Abilities and Personal Characteristics

• Able to perform duties independently with general supervision.
• Basic math skills (addition, subtraction, multiplication and division).
• Ability to operate standard office equipment and follow office procedures.
• Computer skills; data entry and spreadsheet software capabilities.
• Strong attention to detail; ability to organize work and perform duties with a high level of accuracy.
• Effective oral and written communication skills.

Preferred Qualifications

• An A.S. or Bachelor’s Degree
• Prior experience in a customer service role

Physical Demands

• Nature of work requires an ability to operate standard business office equipment.
• Requires ability to communicate and exchange information, collects, compiles, compares, and prepares work documents, set-up and maintain work files.
• Must be able to lift between 40 lbs individually and up to 60 lbs with assistance.
• Other physical requirements are pushing/pulling carts weighing up to 100 lbs; retrieving and placing materials on high shelves and on floor-level shelves; standing, walking; carrying; grasping; hearing; seeing; sitting; kneeling; climbing; balancing; stooping; crouching and reaching.