Mail Administrator

Sheakley; Cincinnati (OH); On-site; USD 21,000 - 30,000; Full time

Job summary

Sheakley is seeking a detail-oriented administrative professional to support the Workers’ Compensation Account Management Team. You will process mail and faxed documents, enter claims data accurately, and assist with client retention and enrollment in a fast-paced environment.

The role requires high confidentiality, strong typing (40 WPM), 10-key proficiency, and excellent Microsoft Office skills. You will collaborate with teammates to ensure system accuracy and timely handling of sensitive

Qualifications

• Ability to handle sensitive information and maintain confidentiality.
• High speed typing (40 WPM) with accuracy.
• Proficient with 10-key numeric keypad.
• Accurate data entry and attention to detail.
• Excellent customer service and telephone skills.
• Proficient with Microsoft Word, Excel, and Outlook.

Responsibilities

• Process mail and faxes in a timely manner.
• Enter claim information into Sheakley's systems with accuracy.
• Support client retention and enrollment processes.

Skills

Confidentiality

Typing 40 WPM

10-key

Data Entry

Customer Service

MS Office

Organization

Multitasking

Teamwork

Communication

Education

High School diploma or equivalent

Job description

Job Summary:

Detail-oriented administrative professional supporting the Workers’ Compensation Account Management Team through efficient mail and fax processing and accurate data entry of claim information. Ensures timely handling of sensitive documents while maintaining confidentiality and system accuracy. Provides support for client retention and enrollment processes, delivering strong organizational, multitasking, and communication skills in a fast-paced team environment.

• Processing Mail and Faxes
• Entry of claim information into Sheakley’s systems / Data Entry
• Assistance with client retention and enrollment process

Qualifications:

• Ability to handle sensitive information and maintain a high level of confidentiality
• Ability to type 40 WPM with accuracy
• Proficient with 10 key
• Data Entry skills, both accurate and efficientExcellent customer service and telephone skills
• Proficient with Microsoft Office products (Word, Excel and Outlook)
• Organized, attention to detail, flexibility and strong ability to multi-task
• Ability to work in a fast paced environment individually or as a team
• Effectively work with others to build consensus and rapport

Education and Experience

• Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience.

Physical Demands

• Ability to sit for prolonged periods of time
• Ability to lift and move 25 lbs.

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.