Made-to-Measure Concierge & Brand Ambassador

Todd Snyder, Inc.; Boston (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Todd Snyder in Boston seeks a Made to Measure Specialist to elevate the in-store MTM experience. You will act as a brand ambassador, provide personalized service, and support the MTM program by building client relationships and coordinating fittings with store leadership.

Responsibilities include driving MTM sales, maintaining product knowledge, and collaborating with cross-functional teams to ensure flawless service and order accuracy.

Qualifications

• Strong customer service and networking skills.
• Excellent verbal and written communication.
• Ability to network and develop clients within the MTM program.

Responsibilities

• Provide industry leading customer service and build guest loyalty.
• Develop MTM business within location by cultivating clientele and partnering with Client Advisors.
• Demonstrate product knowledge to enhance sales and research product assortment.
• Complete initial and final fittings with guests, accurate measurements and order entry.
• Collaborate with Marketing, Logistics and Visual Merchandising to support MTM success.
• Act as a brand ambassador and uphold brand standards in-store.

Skills

Customer service

Networking

Communication

Brand ambassador

Education

High School Diploma

Tools

POS systems

Microsoft Office

Outlook

Excel

Job description

Todd Snyder in Boston seeks a Made to Measure Specialist to elevate the in-store MTM experience. You will act as a brand ambassador, provide personalized service, and support the MTM program by building client relationships and coordinating fittings with store leadership.

Responsibilities include driving MTM sales, maintaining product knowledge, and collaborating with cross-functional teams to ensure flawless service and order accuracy.