Machine Sales Specialist

North Shore Quilting; Town of Huntington (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Full-time or part-time employment

Competitive compensation based on 경험

Product training and opportunities to…

A creative, welcoming workplace with a

The opportunity to represent premium…

Job summary

North Shore Quilting & Fiber Art in Huntington, NY is seeking a customer-focused Sewing Machine Sales Specialist who can turn product knowledge into an exceptional shopping experience. This role involves assisting customers, demonstrating machines, and guiding purchases from start to finish.

The position offers full-time or part-time hours, competitive compensation based on experience, and product training to build sewing machine expertise within a welcoming, creative quilting community.

Qualifications

• Previous sales or customer service experience; retail sales experience preferred.
• Genuine interest in sewing, quilting, embroidery, or related crafts.
• Excellent communication and interpersonal skills.
• Confidence demonstrating products and presenting their features.
• Consultative approach to understanding customer needs.
• Ability to work independently and as part of a team.
• Experience with BERNINA, bernette or quilting products is a plus.

Responsibilities

• Drive sewing machine sales by helping customers select the right machine for their needs, interests, and budget.
• Demonstrate BERNINA and bernette sewing, quilting, serger, and embroidery machines.
• Explain machine features, benefits, accessories, and technology in a clear, engaging way.
• Build relationships with customers and guide them through the purchase process.
• Follow up with customers and develop relationships that encourage repeat business and referrals.
• Promote machine trade-in opportunities, financing options when available, and special sales events.
• Support sales of machine accessories, presser feet, embroidery hoops, software, and related products.
• Assist customers with machine comparisons, upgrades, and pre-loved machine purchases.
• Help organize machine displays, maintain showroom presentation, and keep product information current.
• Participate in store events, demonstrations, classes, and promotional activities.
• Work collaboratively with the retail team to meet sales goals and deliver outstanding customer service.

Skills

Sales experience

Customer service

Communication skills

Product knowledge

Teamwork

Consultative selling

Job description

North Shore Quilting & Fiber Art | Huntington, NY

Position Type: Full-Time or Part-Time Compensation: Competitive, based on experience

About Us

North Shore Quilting & Fiber Art is a specialty quilt shop in Huntington, NY, and an authorized BERNINA dealer. We are passionate about helping sewists, quilters, and fiber artists discover the tools, products, and inspiration that bring their creative ideas to life.

We are looking for an enthusiastic, customer-focused Sewing Machine Sales Specialist to join our team. This role is ideal for someone who loves sewing, enjoys working with people, and can turn product knowledge into an exceptional customer experience.

Responsibilities

Drive sewing machine sales by helping customers select the right machine for their needs, interests, and budget.

Demonstrate BERNINA and bernette sewing, quilting, serger, and embroidery machines.

Explain machine features, benefits, accessories, and technology in a clear, engaging way.

Build relationships with customers and guide them through the purchase process.

Follow up with customers and develop relationships that encourage repeat business and referrals.

Promote machine trade-in opportunities, financing options when available, and special sales events.

Support sales of machine accessories, presser feet, embroidery hoops, software, and related products.

Assist customers with machine comparisons, upgrades, and pre-loved machine purchases.

Help organize machine displays, maintain showroom presentation, and keep product information current.

Participate in store events, demonstrations, classes, and promotional activities.

Work collaboratively with the retail team to meet sales goals and deliver outstanding customer service.

Qualifications

Previous sales or customer service experience; retail sales experience preferred.

A genuine interest in sewing, quilting, embroidery, or other creative pursuits.

Excellent communication and interpersonal skills.

Confidence demonstrating products and presenting their features and benefits.

A consultative sales approach focused on understanding customer needs and recommending the right solutions.

Strong organizational skills and attention to detail.

Comfort learning new technology and product features.

Ability to work independently and as part of a team.

Experience with BERNINA, bernette, sewing machine sales, or the quilting industry is a plus. We are happy to consider candidates with strong sales skills and a willingness to learn.

What We Offer

Full-time or part-time employment options.

Competitive compensation based on experience.

Product training and opportunities to expand sewing machine expertise.

A creative, welcoming workplace with a passionate quilting community.

The opportunity to represent premium sewing machine brands and help customers find equipment they will love.

A supportive team environment with opportunities to grow.