MAC- Part Time Key Holder- MAC UTC- San Diego, CA

The Estée Lauder Companies; San Diego (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

The Estée Lauder Companies Store in San Diego is seeking a dynamic Key Holder to support store leadership and deliver exceptional, personalized customer service. You will coach the sales team, manage cash reconciliation, and handle opening/closing duties on a rota basis, contributing to achieving sales targets.

Ideal candidates have retail experience in cosmetics, strong customer service skills, and familiarity with POS systems, with the ability to work flexible hours including weekends and

Qualifications

• Proven retail experience, preferably cosmetics.
• Ability to provide inspirational, authentic and personalized service.
• Desirable operations experience including cash reconciliation and opening/closing the store.
• Desirable supervisory experience with coaching/mentoring for targets.
• Ability to work retail hours including days, nights, weekends and events.
• Experience with retail POS software.
• Proof of right to live and work in the country if invited to interview.

Responsibilities

• Lead by example to coach sales team and deliver inspirational customer service.
• Support Store Manager/Assistant Manager for smooth store operations.
• Carry out start and end of day cash reconciliation.
• Open/close the store on a rota basis as required.
• Assist in achieving sales and customer service targets.

Skills

Retail experience

Customer service

Cash handling

Supervisory/Coaching

Flexible hours

POS software

Right to work in country

Tools

Retail POS software

Job description

Description

We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets.

You will also use your flair for retail and cash handling experience to carry out essential start and end of day cash reconciliation as will also have responsibility for opening and closing the store on a rota basis.

If you are an ambitious self-starter, with previous retail experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in prestige beauty.

With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

• Proven retail experience preferably within cosmetics
• The ability to provide inspirational, authentic and personalized customer service
• While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
• Previous experience with retail point-of-sale software
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview