MA/Front OfficeSupport

Gastro Florida; Wesley Chapel (FL); On-site; USD 24,796 - 30,307; Full time

Job summary

Gastro Florida, the largest gastroenterology group in Tampa Bay, is seeking an experienced Medical Assistant/Front Office Support to join one of our GI offices in the Tampa Bay area. This role suits someone comfortable with a fast-paced outpatient environment, high patient volumes, and minimal training needs while delivering service-oriented care under the division practice manager.

Responsibilities include patient intake, vitals, charting in ECW, scheduling, check-ins/outs, copays, medication

Qualifications

• Must be a certified medical assistant with 2+ years of medical office experience.
• Experience in a fast-paced outpatient setting preferred.
• GI experience is a plus.

Responsibilities

• Perform patient intake and vitals, update records, and reconcile medications.
• Check patients in/out and collect copays.
• Schedule appointments and coordinate procedures (Colon, EGD).
• Answer phones and manage the front desk workflow.
• Process medication refills and prior authorizations as directed.
• Enter orders, CPT coding, and support providers with documentation.

Skills

Medical office experience

Customer service oriented

Attention to detail

Education

Certified Medical Assistant

High School Diploma

Tools

eClinicalWorks (ECW)

Job description

Gastro Florida is the largest gastroenterology group in Tampa Bay with over 65 providers and over 25 locations in Pinellas, Hillsborough, Pasco, Hernando and Polk counties. Gastro Florida offers G.I. screening & treatment, colon cancer prevention, non-surgical cancer intervention, IBD infusions & therapy, nutrition & weight loss services, monitoring between visits, pharmacy & pathology services, and the latest therapies, including clinical research, to provide an integrated patient experience. Our mission is to provide general and advanced/interventional gastroenterology services in an Affable, Affordable & Accessible manner for Accurate Answers.

We are seeking an experienced MA/Front Office Support member to join our team. This role is ideal for someone who is confident in a fast-paced outpatient environment, comfortable with high volume patient loads, able to integrate quickly with minimal training as well as being a competent, conscientious, service-oriented individual with a strong character to work in one of our gastroenterology medical offices in Tampa Bay. They will work under the direction of the division practice manager.

Minimum Requirements:

Must be certified medical assistant. High school graduate with 2 year of medical office experience utilizing EMR/practice management systems. Preference may be given to candidates meeting minimum requirements who have work experience from employers that emphasize excellent customer service (e.g. Publix, Disney, Chick-fil-A).

Qualifications

• Previous specialty office care experience is required
• Previous GI experience helpful
• Reliable attendance is essential
• Ability to float to different locations as needed
• Immediate availability preferred

Key Responsibilities

• Patient intake, vitals, medication reconciliation
• Checking patients in/out
• Collecting and posting copays
• Scheduling appointments
• Answer phones
• Completing medication refills and processing medication prior authorizations as directed by physician and within CMA/State of Florida scope
• Order entry, CPT coding, and supporting the providers with documentation
• Understanding of common medications used to treat chronic conditions
• Strong proficiency with eClinicalWorks (ECW)
• Managing the fax inbox, including timely review, routing, and documentation
• Scheduling patient appointments, follow-ups, scheduling procedures (Colon, EGD, etc.) and coordinating provider workflows
• Maintains inventory and equipment
• Maintains a hygienic and organized area

The corporate headquarters (CBO) is located in beautiful Feather Sound (Clearwater).

Gastro Florida is committed to Affability, Affordability, Access, Answers, and Accuracy.

We are dedicated and working hard to become the best place to work and providing every team member the opportunity to be part of something bigger than just a job.

Criminal background and drug screening required as well as excellent professional references.