M365 Support Engineer

Acro Service Corp; Boston (MA); On-site; USD 68,880 - 82,656; Full time

Job summary

A technology services company is seeking an experienced M365 Support Engineer in Boston, MA. The role involves leading SharePoint migrations and providing support for Power Platform apps. Ideal candidates will have 6+ years of SharePoint experience, familiarity with migration tools, and a strong ability to develop technical documentation. This contract position offers an opportunity to collaborate with IT teams and stakeholders to deliver scalable solutions and resolve complex issues.

Qualifications

• 6+ years of experience with SharePoint On-Premises and Online.
• Proven track record in large-scale migrations.
• Strong knowledge of site collections, permissions, and governance.

Responsibilities

• Provide support and troubleshooting for SharePoint Online and Power Platform apps.
• Lead migrations from various platforms to SharePoint Online.
• Develop and maintain migration runbooks and user guides.
• Collaborate with IT teams and stakeholders for solutions.
• Resolve migration and performance issues.

Skills

SharePoint On-Premises (2019)

SharePoint Online

Migration tools (ShareGate, Microsoft Migration Tool)

Power Platform apps support

Technical documentation

Education

Bachelor’s degree in computer science or related field

Tools

Adobe Sign

Salesforce

ServiceNow

ArcGIS

Job description

This range is provided by Acro Service Corp. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$50.00/hr - $60.00/hr

Direct message the job poster from Acro Service Corp

Technical Recruiter | @ Acro Service Corp

Job Title: M365 Support Engineer

Duration: 12 Months

Job Description

Seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives, Dropbox, and SharePoint 2019 to SharePoint Online and Microsoft Teams, while also providing support for Power Platform apps and maintaining enterprise‑level documentation for business‑critical applications.

Responsibilities

• Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps, Power Automate, Dataverse).
• Lead migrations from Dropbox, network drives, and SharePoint 2019 to SharePoint Online and Microsoft Teams.
• Develop and maintain migration runbooks, technical documentation, and user guides.
• Collaborate with IT teams, vendors, and stakeholders to deliver scalable M365 and Power Platform solutions.
• Resolve migration, integration, and performance issues in a timely manner.

Core Technical Expertise

SharePoint & Migration

• 6+ years of experience with SharePoint On‑Premises (2019) and SharePoint Online.
• Proven track record of large‑scale migrations using tools like ShareGate or Microsoft Migration Tool.
• Strong knowledge of site collections, permissions, metadata, taxonomy, retention policies, and governance.
• Ability to resolve common migration challenges (permissions conflicts, metadata mapping, broken workflows).

Preferred / Nice‑to‑Have

• Bachelor’s degree in computer science, Information Systems, or related field.
• Microsoft certifications: M365 Security Administrator, SharePoint Associate, or Power Platform Fundamentals.
• Experience integrating M365 with third‑party tools (Adobe Sign, Salesforce, ServiceNow, ArcGIS).

Seniority level

• Associate

Employment type

• Contract

Job function

• Information Technology, Engineering, and Administrative

Industries

• Executive Offices

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