M365 Platform Senior Analyst

Accenture-Federal-Services-2; Arlington (VA); On-site; USD 90,000 - 130,000; Full time

Job summary

Accenture Federal Services is seeking a Microsoft 365 administrator/engineer to support Exchange Online, SharePoint Online, OneDrive, Teams, and Power Platform in a GCC High environment. You will assist with Copilot capabilities, ensure data governance with Purview DLP, and coordinate with security, identity, and engineering teams on deployment and automation tasks.

The role emphasizes planning, ticket handling, and developing new use cases while quickly adapting to evolving project requirements

Qualifications

• Experience supporting Exchange Online, SharePoint Online and OneDrive.
• Experience supporting Power Platform (Power BI, Power Apps, Power Automate).
• Experience with Microsoft Purview, including DLP and sensitivity labels.
• Experience with Entra / Active Directory.
• Proficient with PowerShell and Microsoft Graph.
• Strong Office skills, especially Excel.
• Excellent written and verbal communication; customer-focused.
• Ability to work independently and in a team.

Responsibilities

• Provide support for the Microsoft 365 platform including Office apps, Exchange Online, SharePoint, OneDrive, Teams, Power Platform, Purview DLP, and Copilot capabilities.
• Handle user tickets and incidents; design and develop solutions as new use cases arise.
• Plan tasks and schedules, prioritizing deliverables and coordinating with stakeholders.
• Collaborate with security, identity, and engineering teams to streamline deployment workflows.

Skills

Exchange Online

SharePoint Online

OneDrive

Teams

Power Platform

Power BI

Power Apps

Power Automate

Microsoft Purview (DLP)

Entra ID

Active Directory

PowerShell

Microsoft Graph

Excel

Communication skills

Independent working

Tools

JIRA

Job description

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people.Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

This role will be engaged in administration and engineering activities focused on SaaS software, with a particular emphasis on Microsoft 365, Entra ID, and automation solutions for the GCC High environment.

Responsibilities will include support for AFS’ Microsoft 365 platform including Office applications, Exchange Online, SharePoint, OneDrive, Teams, Power Platform, Purview (Data Loss Prevention – DLP), and Copilot capabilities. This would involve handling of user tickets / incidents. This resource will also be involved in designing and developing solutions for these applications as new use cases arise and new capabilities become available. Task and schedule planning will be a key part of the daily routine, requiring prioritization of deliverables and coordination with stakeholders.

Exposure to DevOps delivery pipeline tools and processes will be highly beneficial, as you will be involved in streamlining deployment workflows and optimizing efficiency. You will collaborate with security, identity, and engineering teams, contributing to larger group initiatives. Success in this position will be supported by your ability to quickly acquire new technical skills, adapt to evolving project requirements, and navigate multiple disciplines.

What you need

• Experience supporting Exchange Online, SharePoint Online and OneDrive, and Teams
• Experience supporting Power Platform (Power BI, Power Apps, Power Automate)
• Experience supporting Microsoft Purview, specifically Data Loss Prevention (DLP) and sensitivity labels
• Experience supporting Entra, Active Directory
• Experience with PowerShell and Microsoft Graph
• Strong Office experience, particularly with Excel
• Good communication (oral and written) and customer skills
• Work independently and as part of a larger group to achieve team objectives

Bonus if you have

• Experience with JIRA application
• Experience supporting Exchange Server Subscriber Edition
• Experience with Copilot and Copilot Studio
• Experience working in and supporting a GCC High environment
• Contribute to process improvements and best practices across multiple technical domains
• Ability to Collaborate with stakeholders (security, identity, and engineering teams) to deliver cross-disciplinary solutions
• Ability to learn and adapt to new technologies and tools as support requires

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide