M365 Support Engineer

Unity Systems; Boston (MA); On-site; USD 80,000 - 110,000; Full time

Job summary

A technology services provider is seeking a skilled M365 Support Engineer to modernize and support Microsoft 365 services, focusing on SharePoint migrations and Power Platform support. The ideal candidate will manage migrations, troubleshoot issues, and develop technical documentation. Essential skills include experience with SharePoint Online, PowerShell scripting, and a solid understanding of M365 security. This contract role is aimed at mid-senior level professionals in the Boston area.

Qualifications

• Experience with SharePoint Online & SharePoint 2019.
• Familiarity with SharePoint migration tools.
• Strong ability to troubleshoot various issues.
• Good communication skills for collaboration.

Responsibilities

• Lead migrations to SharePoint Online and Microsoft Teams.
• Support various Power Platform tools.
• Manage SharePoint security and governance.
• Develop technical documentation and runbooks.

Skills

SharePoint Online

Power Platform support

M365 security & Azure AD

PowerShell scripting

Troubleshooting skills

Communication skills

Tools

ShareGate

Microsoft Migration Tool

Job description

We are seeking an experienced M365 Support Engineer to support and modernize Microsoft 365 services. This role focuses on SharePoint migrations, Power Platform support, and maintaining secure, scalable collaboration solutions.

Key Responsibilities

• Lead migrations to SharePoint Online and Microsoft Teams
• Support SharePoint Online, Power Apps, Power Automate, and Dataverse
• Troubleshoot migration, integration, and performance issues
• Manage SharePoint security, permissions, and governance
• Develop runbooks, SOPs, and technical documentation
• Collaborate with IT teams, vendors, and business users

Required Skills

• SharePoint Online & SharePoint 2019 experience
• SharePoint migration tools (ShareGate or Microsoft Migration Tool)
• Power Platform support (Power Apps, Power Automate)
• PowerShell scripting
• M365 security & Azure AD
• Strong troubleshooting and communication skills

Nice to Have

• Microsoft M365 or Power Platform certifications
• Experience in public sector or regulated environments
• Integration with third-party tools (ServiceNow, Adobe Sign)

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Engineering, Information Technology, and Public Relations

Industries

Engineering Services, Public Works, and Technology, Information and Media