M365 Automation & SharePoint Engineer - Power Platform

E-INFOSOL LLC

Washington (District of Columbia)

On-site

USD 136,000 - 146,000

Full time

6 days ago

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Benefits offered by this job

Medical – company subsidized premiums

401k with match

Health Savings Account (HSA)

Paid Time Off

Certification reimbursement

Life and AD&D insurance

Disability insurance

Federal holidays

Employee discounts

Job summary

E-INFOSOL LLC is seeking a motivated M365 Automation & SharePoint Solutions Engineer to join our Washington, DC team as a full-time employee. The role focuses on workflow modernization, SPFx UI components, and Power BI data visualization within modern cloud ecosystems.

You will collaborate with customers to translate legacy functionality into secure, maintainable M365-native solutions, while supporting migration from SharePoint Server to SharePoint Online and delivering modern UI improvements.

Qualifications

Active Top-Secret clearance with capability to obtain SCI/CI Poly if needed.
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field.
Minimum 4 years of experience with Microsoft Power Platform (Power Automate, Power Apps, Power BI) and SharePoint (on-prem and/or Online).
Strong automation and scripting expertise using PowerShell; C# may supplement PowerShell where appropriate.
Demonstrated ability to convert legacy workflows and forms into cloud-ready automation using Power Automate and Power Apps.
Experience supporting migration efforts from SharePoint Server (SE) to SharePoint Online.
Proficiency developing and maintaining enterprise dashboards/reports with Power BI.
Ability to support modern UI development and application refactoring for SPO limitations.

Responsibilities

Provide Tier 1/Tier 2 support for SharePoint and Power Platform users, including issue intake, triage, troubleshooting, and resolution.
Assist users in diagnosing issues related to SharePoint permissions, site architecture, content access, document management, and Power Platform functionality (Power Apps, Power Automate, Power BI).
Troubleshoot functional issues in 2013 workflows, SharePoint Designer–based processes, and legacy customizations; elevate to senior engineers when advanced remediation is required.
Support team, clients, and guide customers in understanding Microsoft licensing, permission structures, and governance across SharePoint 2019, SE, SPO, M365, and specialized environments.
Maintain accurate, timely, and complete documentation in ticketing systems, including troubleshooting steps, resolutions, and follow up actions.
Collaborate with senior engineering teams to elevate complex issues, convey customer context, and support efficient resolution cycles.
Proactively identify recurring issues, propose improvements to knowledge articles, and contribute to a stable, well documented support ecosystem.
Deliver exceptional customer service, ensuring users feel supported, informed, and confident throughout the troubleshooting process.