O365 Technical Lead

Maverick Technology Partners; King of Prussia (PA); Hybrid; USD 110,000 - 140,000; Full time

Job summary

An IT consulting firm is seeking a Sr. hands-on professional to oversee IT support operations and manage the Microsoft 365 environment in King of Prussia, PA. The ideal candidate will have over 8 years of experience in IT operations, particularly in organizations with 500+ employees, and strong hands-on expertise with Microsoft 365 and Okta. This hybrid role combines technical administration, operational leadership, and vendor management in a customer-focused environment.

Qualifications

• 8+ years of IT operations or O365 administration experience.
• Proven experience in a 500+ employee organization.
• Hands-on experience with identity and access management solutions.
• Hands-on experience with Okta or similar IAM solutions.
• Strong knowledge of ITIL and service delivery metrics (SLA/KPI).
• Leadership, problem-solving and communication skills.
• Experience with endpoint security, MDM, and SaaS/cloud adoption.
• Led IT transformation projects in consulting or pharmaceutical industries.

Responsibilities

• Oversee IT support operations and manage the Microsoft 365 environment.
• Deliver secure and compliant IT services across the organization.
• Lead IT transformation projects in consulting or pharmaceutical industries.

Skills

IT operations

Technical support

Microsoft O365

Endpoint security

Cloud adoption

Vendor management

Leadership

SaaS/cloud adoption

IT transformation projects

Tools

Okta

Microsoft Intune

Microsoft 365

Job description

Hybrid Role (3 days a week) in King of Prussia, PA

No C2C - Must be able to work without sponsorship

Our client has a Fulltime need for a Sr. hands‑on professional with expertise in Microsoft O365 and end‑user technology stacks to oversee IT support operations, manage the Microsoft 365 environment, and ensure reliable IT services across the organization. The ideal candidate will bring proven experience in IT consulting companies with 500+ employees, possessing strong technical expertise in Microsoft 365, Intune, Okta, and IT service management. This role requires a blend of operational leadership, technical administration, vendor management skills, and a customer‑focused approach to deliver secure and compliant IT services.

• 8+ years of IT operations, technical support, or O365 administration experience, with at least 2 years in a team lead role
• Proven experience in a 500+ employee organization and/or IT consulting.
• Hands‑on experience with Okta or similar identity and access management solutions.
• Strong knowledge of IT service management frameworks (ITIL, service delivery metrics, SLA/KPI management).
• Excellent leadership, problem‑solving, and communication skills.
• Strong background in endpoint security, mobile device management, and SaaS/cloud adoption.
• Prior experience leading IT transformation IT projects in consulting or pharmaceutical industries.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Information Technology

Industries

IT Services and IT Consulting