M365 Administrator

Virginia Farm Bureau Family of Companies; Virginia (MN); On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical and dental insurance

401K contribution

Paid time off

Job summary

Virginia Farm Bureau Family of Companies is seeking an experienced M365 Administrator to oversee Microsoft 365, SharePoint Online, Teams, and related services for about 1,000 employees across offices. The role emphasizes reliability, security configuration, governance, and user productivity.

You will manage provisioning, governance, and platform updates while collaborating with Security and Service Delivery to improve collaboration across the organization.

Qualifications

• 5+ years of experience administering Microsoft 365 in an enterprise environment.
• Hands-on SharePoint Online administration including intranet
• Strong knowledge of Teams, OneDrive, and Microsoft 365 Groups
• Ability to troubleshoot complex platform issues across distributed users
• Experience documenting standards, procedures, and processes

Responsibilities

• Administer and support Microsoft 365 collaboration services across the organization.
• Configure tenant and service-level settings in line with security and governance standards.
• Monitor service health and troubleshoot incidents affecting users.
• Communicate impacts of feature changes and platform updates.

Skills

Microsoft 365 administration

SharePoint Online administration

Microsoft Teams

OneDrive

Microsoft 365 Groups

PowerShell scripting

Security governance

Tools

PowerShell scripting

Job description

POSITION TITLE: M365 Administrator

STATUS: Exempt

COMPENSATION RANGE: $85,000 - $90,000 Annually with 4% bonus potential

LOCATION: Based out of our beautiful West Creek Office, located at 12580 West Creek Pkwy, Richmond, VA 23238.

REPORTS TO: Product Owner, Collaboration & Digital Workplace

Job Summary

The Microsoft 365 (M365) Administrator is responsible for the operational reliability, security configuration, and day-to-day administration of Virginia Farm Bureau’s Microsoft 365 collaboration environment. This role supports approximately 1,000 employees across corporate and county office locations by ensuring collaboration tools are highly available, secure, well-governed, and easy to use. Primary platforms in scope include Microsoft Teams, SharePoint Online (including the VAFB intranet), OneDrive, and Microsoft 365 Groups. The M365 Administrator executes governance standards, resolves complex issues, and partners with Security, Service Delivery, and the Collaboration Product Owner to continuously improve the employee collaboration experience.

Key Responsibilities

Microsoft 365 Platform Administration

• Administer and support Microsoft 365 collaboration services used across VAFB, including Teams, SharePoint Online, and OneDrive
• Configure tenant and service-level settings in alignment with VAFB security, compliance, and governance standards
• Monitor service health, reliability, and usage; troubleshoot incidents affecting field offices and corporate users
• Manage and communicate impacts of Microsoft feature changes and platform updates

SharePoint Online & Intranet Administration

• Administer SharePoint Online site collections, hubs, permissions, and storage supporting the VAFB intranet and collaboration sites
• Partner with Communications and business stakeholders to support intranet operations while enforcing technical governance standards
• Maintain information architecture, permissions models, and site configuration standards
• Execute site lifecycle management including provisioning, ownership validation, archival, and cleanup to reduce sprawl and risk

Teams & Workspace Provisioning

• Provision and administer Microsoft Teams and collaboration workspaces using standardized request and approval processes
• Support Teams-related workloads that depend on SharePoint document libraries and Microsoft 365 Groups
• Enforce external collaboration and sharing policies appropriate for VAFB’s insurance and regulatory environment

Security, Access, and Compliance Support

• Manage user access and permissions using role-based, group-based, and least-privilege approaches
• Partner with Information Security on retention, audit readiness, and eDiscovery support for collaboration content
• Support governance execution for records management and data protection requirements

Support, Automation, and Documentation

• Provide Tier-2 and Tier-3 support for Microsoft 365 collaboration issues escalated from the Service Desk
• Identify recurring issues and implement configuration improvements or automation to reduce operational overhead

  Operational Discipline & Continuous Improvement

  • Reduce configuration drift, permission sprawl, and orphaned resources across the tenant
  • Proactively identify risks, performance issues, and improvement opportunities related to collaboration services
  • Support initiatives that improve user adoption, reliability, and consistency across county offices

  Required Qualifications

  • 5+ years of experience administering Microsoft 365 collaboration platforms in an enterprise environment
  • Hands-on experience with SharePoint Online administration, including intranet support
  • Strong working knowledge of Microsoft Teams, OneDrive, and Microsoft 365 Groups
  • Proven ability to troubleshoot complex platform issues affecting distributed users
  • Experience documenting standards, procedures, and operational processes

  Preferred Qualifications

  • Experience supporting collaboration platforms in insurance, financial services, or other regulated environments
  • PowerShell scripting experience for Microsoft 365 administration and automation
  • Experience supporting a geographically distributed workforce
  • Familiarity with Microsoft 365 governance, retention, and compliance concepts

  Key Skills & Competencies

  • Microsoft 365 platform administration
  • SharePoint Online and Teams operations
  • Permissions and access control discipline
  • Operational reliability and problem solving
  • Clear communication with technical and business stakeholders
  • Strong documentation and process orientation

  Benefits Overview

  At VA Farm Bureau, we provide an exceptional benefits package, including ongoing job development and support in all roles, paid training and continuing education reimbursement, medical and dental insurance available on your first day, generous employee 401K contribution, excellent Paid Time off (PTO) plan and more!

  Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race, color, national origin, religion, gender, pregnancy, age, disability, orientation or veteran status.