M365 Administrator

Virginia Farm Bureau; United States; On-site; USD 85,000 - 90,000; Full time

Benefits offered by this job

Medical and dental insurance

401K contribution

Paid Time Off (PTO)

Education reimbursement

Job summary

Virginia Farm Bureau is seeking an experienced M365 Administrator to ensure the operational reliability, security, configuration, and day-to-day administration of our Microsoft 365 collaboration environment supporting ~1000 employees across corporate and county offices.

You will manage Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups, partner with Security and Collaboration Product Owner, implement governance, and keep the platform well governed and easy to use.

Qualifications

• 5 years of experience administering Microsoft 365 collaboration platforms in an enterprise environment.
• Hands on experience with SharePoint Online administration including intranet support.
• Strong working knowledge of Microsoft Teams OneDrive and Microsoft 365 Groups.
• Proven ability to troubleshoot complex platform issues affecting distributed users.
• Experience documenting standards procedures and operational processes.

Responsibilities

• Administer and support Microsoft 365 collaboration services used across VAFB including Teams SharePoint Online and OneDrive.
• Configure tenant and service level settings in alignment with VAFB security, compliance and governance standards.
• Monitor service health, reliability and usage; troubleshoot incidents affecting field offices and corporate users.
• Manage and communicate impacts of Microsoft feature changes and platform updates.
• Administer SharePoint Online site collections, hubs, permissions, and storage.
• Partner with Communications and stakeholders to support intranet operations while enforcing governance standards.
• Maintain information architecture, permissions models, and site configuration standards.

Skills

Microsoft 365 platform administration

SharePoint Online operations

Teams, OneDrive, 365 Groups

Permissions and access control

Documentation and process orientation

Tools

PowerShell scripting

Job description

POSITION TITLE M365 Administrator STATUS Exempt COMPENSATION RANGE 85000 90000 Annually LOCATION Based out of our beautiful West Creek Office located at 12580 West Creek Pkwy Richmond VA 23238 REPORTS TO Product Owner Collaboration & Digital Workplace

Job Summary

The Microsoft 365 M365 Administrator is responsible for the operational reliability security configuration and day to day administration of Virginia Farm Bureaus Microsoft 365 collaboration environment This role supports approximately 1000 employees across corporate and county office locations by ensuring collaboration tools are highly available secure well governed and easy to use Primary platforms in scope include Microsoft Teams SharePoint Online including the VAFB intranet OneDrive and Microsoft 365 Groups The M365 Administrator executes governance standards resolves complex issues and partners with Security Service Delivery and the Collaboration Product Owner to continuously improve the employee collaboration experience

Key Responsibilities

Microsoft 365 Platform Administration

• Administer and support Microsoft 365 collaboration services used across VAFB including Teams SharePoint Online and OneDrive
• Configure tenant and service level settings in alignment with VAFB security compliance and governance standards
• Monitor service health reliability and usage; troubleshoot incidents affecting field offices and corporate users
• Manage and communicate impacts of Microsoft feature changes and platform updates

SharePoint Online & Intranet Administration

• Administer SharePoint Online site collections hubs permissions and storage supporting the VAFB intranet and collaboration sites
• Partner with Communications and business stakeholders to support intranet operations while enforcing technical governance standards
• Maintain information architecture permissions models and site configuration standards
• Execute site lifecycle management including provisioning ownership validation archival and cleanup to reduce sprawl and risk

Teams & Workspace Provisioning

• Provision and administer Microsoft Teams and collaboration workspaces using standardized request and approval processes
• Support Teams related workloads that depend on SharePoint document libraries and Microsoft 365 Groups
• Enforce external collaboration and sharing policies appropriate for VAFBs insurance and regulatory environment

Security Access and Compliance Support

• Manage user access and permissions using role based group based and least privilege approaches
• Partner with Information Security on retention audit readiness and eDiscovery support for collaboration content
• Support governance execution for records management and data protection requirements

Support Automation and Documentation

• Provide Tier 2 and Tier 3 support for Microsoft 365 collaboration issues escalated from the Service Desk
• Identify recurring issues and implement configuration improvements or automation to reduce operational overhead
• Develop and maintain administrative documentation operational runbooks and platform standards

Operational Discipline & Continuous Improvement

• Reduce configuration drift permission sprawl and orphaned resources across the tenant
• Proactively identify risks performance issues and improvement opportunities related to collaboration services
• Support initiatives that improve user adoption reliability and consistency across county offices

Required Qualifications

• 5 years of experience administering Microsoft 365 collaboration platforms in an enterprise environment
• Hands on experience with SharePoint Online administration including intranet support
• Strong working knowledge of Microsoft Teams OneDrive and Microsoft 365 Groups
• Proven ability to troubleshoot complex platform issues affecting distributed users
• Experience documenting standards procedures and operational processes

Preferred Qualifications

• Experience supporting collaboration platforms in insurance financial services or other regulated environments
• PowerShell scripting experience for Microsoft 365 administration and automation
• Experience supporting a geographically distributed workforce
• Familiarity with Microsoft 365 governance retention and compliance concepts

Key Skills & Competencies

• Microsoft 365 platform administration
• SharePoint Online and Teams operations
• Permissions and access control discipline
• Operational reliability and problem solving
• Clear communication with technical and business stakeholders
• Strong documentation and process orientation

BENEFITS OVERVIEW

At VA Farm Bureau we provide an exceptional benefits package including ongoing job development and support in all roles paid training and continuing education reimbursement medical and dental insurance available on your first day generous employee 401K contribution excellent Paid Time off PTO plan and more

Virginia Farm Bureau Companies provide equal employment opportunity in all aspects of employment without regard to race color national origin religion gender pregnancy age disability orientation or veteran status