(M/W) Clinical Specialist

Wandercraft; New York (NY); On-site; USD 105,000; Full time

Job summary

Wandercraft is looking for a Clinical Specialist to support their innovative Atalante X exoskeleton technology in various healthcare settings. This role involves training healthcare professionals, conducting demonstrations, and assisting with clinical operations across the US, requiring a Bachelor's degree in Neurologic Physical Therapy and a commitment to improving mobility solutions for patients.

Benefits

401(k)

Medical insurance

Vision insurance

Qualifications

• Minimum 2 years of clinical practice required.
• Location preference in Texas or NYC.

Responsibilities

• Support customers with clinical training and device usage.
• Conduct live demonstrations in hospitals.
• Develop training materials and associated documentation.

Skills

Patient knowledge and patient care

Understanding of hospital functioning

Knowledge and experience with robotic-assisted gait training

Conducting training sessions

Creating educational materials

Aptitude for technology

Rehabilitation of locomotor function deficits

Definition of rehabilitation goals and programs

Patient care for individuals with multiple disabilities

Education

Board Certified Neurologic Physical Therapist

Job description

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This range is provided by Wandercraft. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$105,000.00/yr - $105,000.00/yr

The company:

Wandercraft provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

Wandercraft aims to restore the ability to stand up and walk to individuals with limited mobility, providing an ordinary life for extraordinary people. To achieve this, we have created the Atalante X exoskeleton.

Used for locomotor rehabilitation in hospitals, this medical device is the first exoskeleton in the world to incorporate innovative autonomous stabilization technology, allowing hands-free movement.

Leveraging our expertise in robotics, artificial intelligence, biomedical engineering, and the advancements of Atalante X, we are developing a personal exoskeleton to help users regain independence at home, on the street, and in everyday life.

Based in the heart of Paris and New York, our team of over one hundred people collaborates with leading university laboratories and top medical teams worldwide.

Join us to transform the lives of individuals with limited mobility through technology!

Reporting to the US Director of Business Development, the Clinical Specialist will be in charge of (non-exhaustive list):

• Working hand and hand with the Sales Team to demonstrate of our exoskeleton technologies in hospitals, at our headquarters in NYC and at congresses
• Supporting our customers and partners with clinical support, training, and research. Clients include physicians, institutions (hospitals, rehabilitation facilities, etc.,) allied health professionals, neurological rehabilitation therapists and patient support groups
• Supporting clinical operations in the US and within the Wandercraft Walk in New York Clinic, including monitoring of clinical trials, clinical training, patient treatment at the clinic and clinical education
• Coordinating the development of clinical content for marketing and clinical education.

The Clinical Specialist will start by spending a significant amount of time at Wandercraft Headquarters in New York City, before being full-time deployed in the US targeted region. Some weeks of training in Paris might be required. Travel weekly is expected in this position, either locally (NY, NJ) or US-wide.

Responsibilities:

Customer Support

• Lead the training sessions (initial and continuous) of our devices with the users,
• Accompany the rehabilitation professionals in the integration of the technology in their current clinical practice incl. live and remote support,
• Support customers with therapeutic sessions with their patients,
• Develop training materials, tutorials, usage scenarios and associated documentation for users,
• Capitalize on the use of our exoskeletons in the field and share the best practices observed – incl collaboration with our Europeans headquarters and Clinical Specialists in Europe,
• Manage and follow up on clinical requests related to the use of the device, in conjunction with the Quality/Regulatory and Clinical teams,
• Discussing and advising on the Atalante use program, with adapted exercise proposals,
• Develop and maximize clinical skills and educational knowledge of neurological rehabilitation and the operation of all Wandercraft technologies.

Sales and Marketing support

• Conduct live demonstrations in hospitals and at congresses with the Sales Team and promote the most efficient and patient-focused utilization of Wandercraft technologies,
• Organize logistics related to transport of the equipment for demonstrations,
• Support Sales team with clinical content when needed,
• Join in-service presentations at prospects’ location and share clinical expertise of the use of Wandercraft technologies,
• Assist the marketing team in creating content and organizing the presence of local and national media,
• Share user feedback (functionalities, ergonomics, patient feedback, etc.) with internal teams (R&D, Marketing, etc.) to contribute to the continuous improvement of our exoskeleton.

Clinical and patient support

• Assist clinical team with Wandercraft clinical trials in the US – monitoring, training, follow ups,
• Assist in program development and treatment protocols to enhance clinical usage of the Wandercraft technologies post sales and training,
• Support Wandercraft partners with their clinical research and protocol development,
• Support Wandercraft own clinical research at Walk in New York,
• Provide the best possible patient experience & sessions in Wandercraft’s own Walk Center,
• Build collaborative and consultative relationships with rehabilitation networks and patient support groups within assigned territory,
• Conduct educational in-services to universities and webinars to potential referral sources through formal presentations,
• Support and attend local and national professional/patient meetings as requested.

Required profile

• Diploma: Board Certified Neurologic Physical Therapist
• Required experience: minimum 2 years experience of clinical practice
• Location: Texas (preferred – ideally Houston, Dallas), California or NYC

Skills

• Patient knowledge and patient care: trainer
• Understanding of hospital functioning: trainer
• Knowledge and experience with robotic-assisted gait training: autonomous
• Conducting training sessions: expert
• Creating educational materials and technical content: autonomous
• Aptitude for technology: autonomous
• Rehabilitation of locomotor function deficits: expert
• Definition of rehabilitation goals and programs: expert
• Patient care for individuals with multiple disabilities : expert

Compensation: starting from $105.000/year according to experience for NY area.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Training, Other, and Health Care Provider

• Industries

  Medical Equipment Manufacturing

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Inferred from the description for this job

401(k)

Medical insurance

Vision insurance

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