M Lab Operations Manager Americas

MilliporeSigma; Burlington (MA); On-site; USD 89,000 - 133,000; Full time

Benefits offered by this job

Health insurance

PTO

Retirement contributions

Other perquisites

Job summary

MilliporeSigma in Burlington, MA is seeking an Operations Manager to lead the M Lab Collaboration Center's daily operations, ensuring lab uptime, safety, and seamless visitor experiences.

You will coordinate with local and global teams, manage equipment, inventory, budgets, and two additional sites in Mexico and Brazil, while driving process improvements.

Bachelor’s in Life Science or Engineering, 5+ years lab experience, 2+ years in management and leadership required.

Qualifications

• Bachelor’s degree in Life Science or Technical Engineering.
• 5+ years of lab experience.
• 2+ years of lab management experience.
• 2+ years of leadership experience.

Responsibilities

• Oversee day-to-day operations of the Burlington M Lab Collaboration Center.
• Coordinate with local and global teams to maximize uptime and visitor experiences.
• Manage inventories, procurement, and lab supplies across sites in Mexico and Brazil.
• Lead calibration, maintenance, repairs, setup, and vendor coordination for equipment and facilities.
• Ensure safety procedures, EHS compliance, and incident reporting.

Skills

Leadership

Lab management

Process improvement

Budget management

Communication

Education

Bachelor’s degree in Life Science or Technical Engineering

Tools

SFDC

Job description

Work Your Magic with us! Start your next chapter and join MilliporeSigma.

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.

Your Role

M Lab™ Collaboration Centers provide a non‑GXP process development and pilot scale lab environment for biomanufacturing customers to explore, learn, and collaborate alongside our engineers and scientists who work daily in the M Lab developing solutions to novel bioprocessing challenges.

Responsibilities

The Operations manager position is responsible for day‑to‑day operations of the Burlington, Massachusetts M Lab™ Collaboration Center working with the local commercial, innovation, EHS, and facilities teams to ensure maximum lab uptime, equipment and consumable availability, and exceptional site visit experiences consistent with our global network of M Lab™ Collaboration Centers. The person in this position will also be responsible for overseeing the management of two additional M Lab™ sites in Mexico and Brazil. Job responsibilities include:

• Manage M Lab™ facilities, equipment, instrumentation, utilities, digital and AV technology, the Curiosity Hub, and laboratory users.
• Process and fulfill lab requests while ensuring equipment, technology, and facilities remain operational and customer‑ready.
• Lead equipment calibration, maintenance, repairs, setup, breakdown, shipping, decontamination documentation, and vendor coordination.
• Manage inventories, consumables, chemicals, spare parts, tools, suppliers, purchasing, and delivery tracking in line with procurement policies and project schedules.
• Prepare basic chemical and biological solutions; maintain laboratory cleanliness and support all visitor scheduling, special events, employee tours, and lab user training.
• Manage building interfaces, capital appropriations, and the laboratory operations budget in accordance with approved workflows and controls.
• Lead EHS, security, emergency procedures, safety training, incident reporting, and participation in relevant safety committees.
• Drive process improvements, communicate operational updates and trends, maintain product knowledge, collaborate across local and global matrix teams, attend required meetings, and perform other assigned duties.

Who You Are

• Bachelor’s degree in Life Science or Technical Engineering discipline.
• 5+ years of lab experience
• 2+ years of lab management experience
• 2+ years of leadership experience

Preferred Qualifications

• Management skills and ability to adapt quickly to daily and weekly priorities in a fast paced commercial environment.
• Ability to organize, prioritize and direct work activities to respond to the needs of a variety of partners and stakeholders.
• Experience with laboratory operations including use of equipment and instrumentation including diagnosing, troubleshooting and resolving issues.
• Process improvement and operational excellence skills and ability.
• Reasoning and analytical skills to resolve issues.
• Proficient computer skills, including use of Microsoft Office suite software.
• Prior experience with SFDC software a plus
• Demonstrated leadership in improvement projects

Pay Range for this position: $88,900-$133,300 per year.

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job‑related factors. Position may be eligible for sales or performance‑based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

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What we offer:

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!