Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
- Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
- Supervises all assigned staff to include hiring, orienting, training, evaluating and coaching; escalates employee performance concerns to leadership and provides documentation for counseling and performance improvement plans (PIPs) as necessary.
- Implements policies as directed by leadership.
- Maintains positive relations with direct and indirect customers.
- Develops and maintains open lines of communication between team members.
- Maintains survey-ready clinics, compliant with JCAHO standards and state/federal regulatory bodies; participates in Joint Commission inspections and other local and state regulatory inspection requirements.
- Organizes efforts around helping patients and clients have the most positive experience, by motivating and leading staff in a mission-driven manner.
- Oversees daily scheduling for timely flow and reduced wait times; monitors overtime and meal penalties; escalation issues to leadership as appropriate.
- Schedules staff to ensure appropriate coverage as directed by leadership.
- Monitors electronic medical records work list and MyChart messages of all staff for timely response and follow up.
- Assists in patient care including rooming of patient, entering health information into Electronic Medical Record (EMR), administering injections, assisting with exam and diagnostic procedure setup; ensures medical record information is scanned to electronic medical record appropriately and timely.
- Conducts daily assessments of unit equipment to maintain quality controls (i.e. POCT’s, Med Refrigerators (where applicable)); maintains par levels of medications, pharmaceutical supplies and medical supplies.
- Ensures National Patient Safety Goals are adhered to and works closely with clinical staff ensure compliance among all staff and physicians.
- Rounds with staff members to evaluate care and services given to patients and escalates any issues to leadership as necessary.
- Performs other duties as assigned.
- Written and verbal communication skills
- Ability to create a welcoming environment for patients and visitors, demonstrating empathy and respect in all interactions
- Ability to prioritize tasks and manage time efficiently to meet deadlines
- Ability to delegate tasks effectively, optimize team productivity and ensure alignment with organizational goals and objectives
- Ability to communicate with patients, healthcare professionals, and staff to ensure clear and accurate exchange of information
- Ability to work collaboratively in a multidisciplinary team
- Ability to adapt quickly to changing priorities and unexpected situations
- Knowledge of clinic policies and procedures to manage its operations and to ensure effective and quality patient care
- Knowledge of patient care standards of care as it relates to the services provided in the practice
- Knowledge of Joint Commission, State DPH or other accreditation standards of care
- Ability to analyze issues, identify root causes, and develop solutions
- Ability to use Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and other relevant software applications
Eisenhower Health offers a generous benefits package and a matched retirement plan.
- Eisenhower Health offers a generous benefits package and a matched retirement plan.
- Employees are eligible to participate in a benefits program designed to make a difference for you and your family.
From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.
What Our Nurses Say
One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.
Lori
One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It’s a fantastic place to work.
My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.