LVN Patient Care Coordinator - In Office Position

Be Healthy at Home, Inc.; Buda (TX); On-site; USD 60,000 - 75,000; Full time

Job summary

Be Healthy at Home, Inc. in Texas seeks a dedicated nurse navigator to triage patient calls under the supervision of the RN, coordinate scheduling with the Scheduler, and ensure PRN visits are arranged when needed.

You will liaise with practitioners, patients, and field and office staff to support seamless care delivery. This role involves transcribing verbal orders into EMR, receiving external orders, providing nursing interventions, educating patients and caregivers, and maintaining infection

Responsibilities

• Triage patient calls under the supervision of the RN and coordinate scheduling with Scheduler for PRN visits.
• Coordinate care among practitioners, patients, and field/office staff to support seamless care delivery.
• Transcribe verbal orders into EMR and receive external orders into EMR.
• Provide nursing interventions and education to patients and caregivers; prepare for discharge.
• Maintain infection control practices to protect staff and patients.
• Review referrals and coordinate staffing with Branch Director; communicate with account executives and partners to obtain referral components.
• Participate in Agency in-services and QAPI program; support agency policies and philosophy.
• Perform patient visits as needed and participate in Intake on-call rotation.

Job description

Job Summary:
Under the direction of the RN, triages patient phone calls, collaborating with Scheduler to ensure PRN visits
are scheduled when necessary.
Coordinates care between practitioners, patients, and field/office staff. Provides effective communication to
patients, family members, Agency team members, and other healthcare professionals.
Obtains practitioner verbal orders when necessary and transcribes orders into EMR. Receives and
transcribes external orders into EMR.
Under the direction of the RN, provides appropriate nursing interventions, provides patient and caregiver
education, and prepares patient and caregiver for discharge from services. Implements infection control
measures to protect both the staff and the patient.
Performs clinical review of incoming referrals, coordinating with Scheduler on staffing capacity and Branch
Director on potential declined referrals.
Communicates with Account Executives, referral partners, patients, and certifying practitioners to obtain all
necessary referral components.
Demonstrates commitment and professional growth by participating in Agency-sponsored in-services and
maintaining or improving competency. Participates in the Agency's QAPI program.
Promotes the Agency's philosophy and administrative policies.
Performs patient visits as needed. Participates in Intake on-call rotation.