LVN Clinical Support Specialist: Home Health Impact

AccentCare, Inc.; Houston (TX); Presencial; USD 70 000 - 74 000; Tempo integral

Resumo da oferta

AccentCare, Inc. is seeking a Clinical Support Specialist in Houston, TX. The role requires LVN/LPN licensure with CPR certification and in-office scheduling from Monday to Friday.

The specialist will support field staff, manage KPIs, process verbal orders, and coordinate with clinicians to ensure quality patient care. Prior home care experience and EMR familiarity are preferred. A valid driver’s license with a insured vehicle is required to navigate in the service area and maintain efficient

Qualificações

• Must be LVN/LPN with current licensure to practice nursing in the practicing state.
• Possess and maintain CPR certification.
• Previous experience in home care setting preferred.
• Must be a licensed driver with an automobile that is insured and in accordance with state and/or organization requirements and is in good working order.
• Prior use of Electronic Medical Records (EMR) preferred.

Responsabilidades

• Daily completion of the following tasks: daily management of KPIs, field staff support, verbal orders, workflow, escalation/complaint calls, updating clinical information, and field visits as required.
• Stand up / Stand down & Case Conference required reporting to ensure quality outcomes and exceptional patient experience.
• Reporting and management of patient episodes that are at risk for LUPA status – including recognition of risk, understanding missed visit concerns, coordinating with clinicians/patients/schedulers as needed, etc.
• Reporting and management of case management model with focus on paraprofessional utilization – including correct visit types selected, continuity of clinical team, capacity management, etc.
• Maintain clinician productivity within organization standard parameters (defined in KPIs) – including tenured productivity to target, recent hire productivity, etc.
• Monitor workflows to ensure SLA are met for sync time, face-to-face encounters, etc

Conhecimentos

LVN/LPN licensure

CPR certification

Home care experience

Driver with insured vehicle

Ferramentas

EMR software

Descrição da oferta de emprego

AccentCare, Inc. is seeking a Clinical Support Specialist in Houston, TX. The role requires LVN/LPN licensure with CPR certification and in-office scheduling from Monday to Friday.

The specialist will support field staff, manage KPIs, process verbal orders, and coordinate with clinicians to ensure quality patient care. Prior home care experience and EMR familiarity are preferred. A valid driver’s license with a insured vehicle is required to navigate in the service area and maintain efficient