LV3 ITAD Operator

Sprout; Statesville (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

Sprout is a global IT hardware retirement provider delivering end-to-end asset disposition for hyperscale and enterprise clients. ITAD Operators identify, sort, reconcile, and de-manufacture IT assets in line with Sprout’s operational standards.

You will advance through Levels 1–4 based on experience, utilizing ERP systems and stock management tools. Responsibilities include audit, material handling, safety compliance, and detailed recordkeeping in ERP systems.

Qualifications

• Proficient in speaking, reading, and understanding English.
• Able to type 40 words per minute.
• Proficient with basic arithmetic and hand tools.
• Experience with ERP systems and inventory management.
• Demonstrated process improvement and quality control skills.
• Willingness to work overtime, including weekends.
• Adaptable to changing tasks and expectations.
• Minimum 1 year experience in ITAD or reverse logistics.

Responsibilities

• Identify and categorize IT assets and consumer electronics.
• Safely transport materials across the site.
• Keep workstations and stock areas organized.
• Disassemble IT assets for recycling or disposal.
• Follow all safety and data security procedures (R2v3, ISO 27001).
• Master operational processing activities: Audit, De-Manufacturing, and Clean/Pack.
• Record actions and materials in ERP system and create labels as needed.
• Perform advanced stock organization and material recovery tasks.

Skills

English proficiency

Typing 40 wpm

Hand tools

ERP systems

Inventory management

Process improvement

Quality control

Overtime willingness

Adaptability

Data security procedures

Tools

ERP systems

Inventory management software

Job description

Overview Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions.

Overview Sprout is a global IT hardware retirement provider for hyperscaler and enterprise clients. We leverage a nationwide footprint (and international partner network) combined with proprietary software to enable efficient end-to-end IT asset disposition with a focus on data-bearing devices from the client to the cloud. The company is headquartered in Charlotte, NC with additional operations near Sacramento, Dallas, and Boston. Sprout provides software and services to clients in the form of our IT Asset Disposition, Certified Destruction, and Responsible Recycling solutions. Since our founding as an electronic waste startup from a Duke University dorm room in 2014, we have been expanding at an average rate of >66% each year. By adhering to our 3 values (One Sprout, Deliver Excellence, and Integrity Matters), we are proud of our culture to move at #SproutSpeed to become the emerging leader in our industry. For more information, please visit: www.sproutup.com.

ITAD Operators are responsible for the identification, sorting, reconciliation, and de-manufacturing of IT assets in alignment with Sprout’s operational and environmental standards. With increasing responsibilities and technical proficiency, ITAD Operators advance through Levels 1 to 4 based on experience and demonstrated skills.

Responsibilities

• Product Identification: Recognize and categorize IT assets and consumer electronics.
• Material Handling: Safely transport materials across the site.
• Organizing Stock: Keep workstations and stock areas organized.
• De-Manufacturing: Disassemble IT assets into constituent parts for recycling or disposal.
• Adherence to Operational Procedures.
• Safety and Security Compliance: Follow all safety protocols and data security procedures (R2v3, ISO 27001).
• Mastery of the following operational processing activities: Audit, De-Manufacturing, & Clean / Pack.
• Record Keeping: Document all actions and materials accurately using scan guns and manual entries in ERP system, creating labels as needed.
• Perform more advanced stock organization and material recovery tasks.

Qualifications

• Proficient in speaking, reading, and understanding the English language.
• Ability to accurately type 40 words per minute.
• Proficient in basic arithmetic.
• Experience with hand tools (power drill, pliers, etc.)
• Willingness to work overtime, including weekends, when needed.
• Adaptability to changing tasks and expectations.
• Minimum of 1 year experience in ITAD or reverse logistics.
• Knowledge of ERP systems, inventory management and advanced handling techniques.
• Demonstrated skill in process improvement and quality control.

EEO – Equal Employment Opportunity The Company is an equal opportunity employer and does not discriminate on the basis of and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification).