LV/MV Switchgear & PLC Field Support Technician

JDC Power & Electric; Hackettstown (NJ); On-site; USD 70,000 - 110,000; Full time

Job summary

JDC Power Systems, LLC is seeking a Field Service Technician (FSR3 level) to restore and maintain reliability on transformers, LV/MV switchgear, and PLC-controlled systems at customer sites across the US. You will perform diagnostics, isolate faults, guide commissioning, and be the on-site face for customers.

Travel is required with overnight stays; you’ll use test equipment like multimeters, support SCADA/PLC platforms, and coordinate with peers to ensure safety and quality.

Qualifications

• 3–5 years as a field service professional in power systems, electrical equipment, or industrial controls.
• Hands-on troubleshooting, maintenance, and repair of electrical systems, transformers, and circuit breakers.
• Clear, empathetic communicator who can translate technical issues for customers.

Responsibilities

• Restore and maintain reliability for transformers, circuit breakers, LV/MV switchgear, and PLC-controlled systems.
• Perform diagnostics, isolate faults, and implement solutions to keep operations running.
• Guide commissioning/startup efforts and verify systems meet customer specifications.
• Record service actions, test outcomes, and system insights to inform continuous improvement.
• Utilize remote diagnostic tools whenever possible to reduce downtime.
• Partner with peers to align schedules, share expertise, and deliver seamless support.
• Champion safety by following company procedures, OSHA rules, and industry best practices; complete required safety training and keep certifications active.

Skills

Troubleshooting

Analytical thinking

Customer communication

Prioritization

PLCs/SCADA/relays

OSHA 10

Education

High school diploma or equivalent

Associate’s in electrical engineering or related field

Tools

SCADA

ERP software

Microsoft Excel

Microsoft Word

Multimeters

Breaker test sets

Job description

LV/MV Switchgear & PLC Field Support TechnicianPicture this: a critical facility is down and the clock is ticking. You arrive, assess a stubborn breaker, review PLC logic, and bring the system back safely—with clear documentation and a confident walkthrough for the customer. If that sounds like your kind of challenge, JDC Power Systems, LLC wants you on our team in an FSR3-level capacity.Impact You’ll MakeRestore and maintain reliability for transformers, circuit breakers, LV/MV switchgear, and PLC-controlled systems.Perform diagnostics, isolate faults, and implement solutions to keep operations running.Guide commissioning/startup efforts and verify systems meet customer specifications.Be the on-site face of JDC—address concerns, answer questions, and offer basic operational training.Record service actions, test outcomes, and system insights to inform continuous improvement.Utilize remote diagnostic tools whenever possible to reduce downtime.Partner with peers to align schedules, share expertise, and deliver seamless support.Champion safety by following company procedures, OSHA rules, and industry best practices; complete required safety training and keep certifications active.Your BackgroundEducationHigh school diploma or equivalent required.Associate’s in electrical engineering or related field preferred.Added plus: NFPA 70E, OSHA 30, or similar technical certifications.Experience3–5 years as a field service professional in power systems, electrical equipment, or industrial controls.Hands-on experience with troubleshooting, maintenance, and repair of electrical systems, transformers, and circuit breakers.Core SkillsMethodical troubleshooting and strong analytical thinking.Proficiency with field service management tools, ERP systems, and Microsoft Office (Excel and Word).Clear, empathetic communicator who can translate technical issues for customers.Self-starter who can prioritize effectively in a fast-moving field environment.Nice to HaveExperience working on low- and medium-voltage systems.Baseline exposure to PLCs, SCADA platforms, and protective relays.Travel & LogisticsLocation: Various.Frequent travel with overnight stays to customer sites and JDC locations throughout the country.Regular daily/weekly trips within the Region to customer sites and internal field service locations; occasional travel to Hackettstown, NJ for leadership meetings.Valid driver’s license and a clean driving record required.Dedication to safety and exceptional customer service.Familiarity with standard test equipment such as multimeters and breaker test sets.Preferred ProficienciesJourneyman’s LicenseElectrical InstallationElectrical TroubleshootingElectrical RepairOSHA 10-Hour Certification (OSHA 10)Relay TestingSCADA ExperienceField Service ReadinessMicrosoft ExcelTechnologies You’ll SupportSCADAERP softwarePLCs from Siemens and Schneider ElectricReady to be the calm in the storm when critical power systems need you most? Apply today.