Industrial Controls & Switchgear Service Specialist

JDC Power Systems, LLC; Irving (TX); On-site; USD 75,000 - 110,000; Full time

Job summary

JDC Power Systems, LLC is seeking an Industrial Controls & Switchgear Service Specialist to perform on-site problem solving for transformers, circuit breakers, and LV/MV switchgear. You will diagnose faults, support startups, and train operators while maintaining clear customer communication.

The role requires 3–5 years of field service experience, a Journeyman’s license, and strong safety and documentation habits. Travel to customer sites nationwide is expected.

Qualifications

• 3–5 years of field service experience in power systems or industrial controls.
• Journeyman license required; electrical installation and troubleshooting skills.
• Experience with transformers, circuit breakers, and LV/MV switchgear.
• OSHA 10 certification preferred.
• Proficient with MS Excel and field service software.

Responsibilities

• Provide on-site service for transformers, circuit breakers, and LV/MV switchgear.
• Perform system diagnostics to minimize downtime.
• Support startup and commissioning to validate performance.
• Act as on-site liaison with customers and provide status updates.
• Deliver basic operator training on safe operation.
• Document test results, observations, and improvement feedback.
• Maintain records of time, parts, and inventory; coordinate with teammates.
• Use remote tools to troubleshoot when appropriate.

Skills

Diagnose quickly

Clear communicator

MS Excel proficient

Safety minded

Education

Journeyman’s License

Electrical Installation

Electrical Troubleshooting

Electrical Repair

OSHA 10 certification

Relay testing

Tools

SCADA

ERP software

Siemens PLC

Schneider Electric PLC

Job description

Are you the technician customers call first?

If solving complex electrical problems on live job sites gets you energized, JDC Power Systems, LLC wants to hear from you. As our Industrial Controls & Switchgear Service Specialist, you’ll blend hands‑on troubleshooting with customer‑facing guidance to keep power systems safe, reliable, and online.

What will you tackle?

• On‑site service for transformers, circuit breakers, and LV/MV switchgear—plus PLC‑controlled processes.
• System diagnostics to pinpoint faults and minimize downtime.
• Startup and commissioning support to validate performance against specifications.
• Act as the on‑site liaison: resolve issues, share status updates, and ensure satisfaction.
• Deliver basic training to operators on safe operation and routine care.
• Document work clearly: test results, observations, and improvement feedback.
• Keep precise records of time, parts, and inventory; collaborate with teammates to hit deadlines.
• When appropriate, use remote tools to troubleshoot and shorten outages.

How do we work safely?

• We follow JDC safety policies, OSHA rules, and industry standards on every task.
• We invest in safety training and keep certifications active.

Who succeeds here? Education

• High school diploma or equivalent (required).
• Associate’s in electrical engineering or related field (preferred).
• NFPA 70E, OSHA 30, or other technical certifications (nice to have).

Experience

• 3–5 years in field service focused on power systems, electrical equipment, or industrial controls.
• Hands‑on troubleshooting and repair of transformers and breakers.

Core strengths

• Diagnose fast, solve thoroughly.
• Comfort with field service software, ERP tools, and Microsoft Excel/Word.
• Clear communicator who can translate technical findings to customers.
• Independent, organized, and adaptable.

Bonus experience

• Low‑and–medium-voltage systems.
• PLCs, SCADA and protective relays.

Must‑haves

• Frequent travel with overnights to customer sites and JDC locations nationwide.
• Valid driver’s license; clean motor vehicle record.
• Commitment to safety and strong customer focus.
• Comfort with test equipment such as multimeters and breaker test sets.

Can you handle the physical side?

• Standing and walking up to 8–12 hours/day on active job sites.
• Bending, kneeling, squatting, crouching, and crawling in tight spaces.
• Climbing ladders/stairs and accessing elevated areas.
• Working indoors/outdoors, in dust/dirt, across weather extremes.
• Lifting: up to 50 lbs frequently; up to 75 lbs with help or mechanical assist as needed.
• Pushing/pulling and moving switchgear components, cable reels, and test gear.
• Using hand/power tools and test equipment with precision; fine motor skills for terminations and adjustments.
• Strict PPE compliance, including arc-flash suits, hard hats, safety glasses, safety boots, and fall protection; able to work while gloved and in arc-flash PPE.
• Vision sufficient for schematics, labels, and digital displays; color recognition for wiring.
• Hearing adequate to respond to alarms, equipment cues, and verbal/safety communications.

Schedule reality

• Frequent regional/national travel.
• Overtime, weekend, and on-call rotations.
• Extended shifts during commissioning/startups.

Why JDC?

• Career lift-off: On-the-job training and development in power systems and industrial controls.
• Competitive pay and benefits package—health insurance, 401(k), PTO.
• Support for professional certifications.
• A collaborative, team‑oriented environment where your impact is visible.

Desired Proficiencies

• Journeyman’s License
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• OSHA 10-Hour Certification (OSHA 10)
• Relay Testing
• SCADA Experience
• Field Service Readiness
• Microsoft Excel

Tools & Platforms

• SCADA
• ERP software
• PLCs (Siemens, Schneider Electric)

Equal Opportunity & Accessibility

JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.

JDC Power Systems, LLC, believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodation upon request as required.