Electrical Service Technologist — Industrial Controls & PLC/SCADA

JDC Power & Electric; Roswell (GA); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Job summary

JDC Power Systems, LLC is seeking an Electrical Service Technologist to diagnose and repair electrical distribution and industrial control systems across customer sites in the United States. The role focuses on troubleshooting transformers, breakers, LV/MV switchgear, and protective relays while maintaining strict safety and documentation standards.

The ideal candidate will have 3–5 years in field service for power systems, with strong customer-facing communication, PLC/SCADA familiarity, and

Qualifications

• Diagnose and repair on-site electrical systems and controls
• Read and interpret electrical schematics and diagrams
• Communicate technical information clearly to customers

Responsibilities

• Troubleshoot, maintain, and repair on-site electrical systems and controls to keep operations running
• Run diagnostics, isolate root causes, and implement corrective actions
• Commission and startup systems to customer specs, verify functionality end-to-end
• Serve as primary customer interface during service visits and provide training as needed
• Document time, inventory, and test results; generate reports and feedback

Skills

Troubleshooting

Field service

Customer-facing

PLC basics

Education

High school diploma or equivalent

Associate’s degree preferred

Tools

SCADA

PLC (Siemens, Schneider)

ERP systems

Microsoft Excel

Job description

Are you the expert customers call when the lights must stay on?JDC Power Systems, LLC is hiring an Electrical Service Technologist to solve complex field problems across electrical distribution and industrial control systems.Is this you?Do you enjoy diagnosing tough faults in transformers, breakers, and LV/MV switchgear?Do you speak both “controls” and “power,” working confidently with PLCs, SCADA, and protective devices?Can you win customer trust through clear explanations, crisp documentation, and results?What you will doTroubleshoot, maintain, and repair on-site electrical systems and controls to keep operations running.Run system diagnostics, isolate root causes, and implement corrective actions quickly.Commission and start up systems to customer specifications, verifying functionality end-to-end.Serve as the primary customer interface during service visits, providing training on basic operation and upkeep.Capture accurate time, inventory, and service records; produce test reports and performance feedback.Collaborate with teammates and leverage remote support tools to accelerate resolution.Safety and standardsFollow OSHA guidelines, company safety protocols, and applicable codes.Participate in safety training and maintain current safety-related credentials.QualificationsEducationHigh school diploma or equivalent required.Associate’s degree in electrical engineering or a related field preferred.Certifications such as NFPA 70E and OSHA 30 are advantageous.Experience3–5 years in a field service role focused on power systems, electrical equipment, or industrial controls.Proven ability to troubleshoot and maintain transformers and circuit breakers.Core competenciesAnalytical troubleshooting and structured problem solving.Proficiency with field service/ERP systems and Microsoft Excel/Word.Customer-facing communication skills; ability to explain technical topics clearly.Independent work style with strong prioritization in fast-paced settings.Bonus capabilitiesLow- and medium-voltage experience.Familiarity with PLCs, SCADA platforms, and protective relay systems.Additional requirementsFrequent travel with overnights across the U.S. to customer sites and JDC locations.Valid driver’s license; clean driving record.Unwavering focus on safety and customer satisfaction.Hands-on use of standard test equipment (multimeters, breaker test sets, etc.).Physical and environmental expectationsStanding/walking up to 8–12 hours daily on jobsites; climbing ladders/stairs and accessing elevated areas.Ability to bend, kneel, squat, crouch, and crawl in confined spaces; work indoors/outdoors in variable weather, dust, dirt, and extreme temperatures.Lift/carry up to 50 lbs frequently; up to 75 lbs occasionally with assistance or mechanical aids.Push/pull/maneuver equipment like switchgear sections, cable reels, and test gear.Use hand/power tools and test equipment with precision; fine motor skills for terminations and adjustments.Operate while wearing gloves and full PPE (arc-flash suits, hard hat, safety glasses, safety boots, fall protection).Visual acuity for schematics/labels/displays; color vision for wiring ID; hearing adequate for alarms and verbal safety communication.Work near energized and de-energized systems; high-noise environments requiring hearing protection.Schedule and travelFrequent regional/national travel.Overtime, weekends, and on-call as needed.Extended shifts during commissioning/startup windows.Benefits and growthOn-the-job training and professional development in power systems and industrial controls.Competitive compensation, health benefits, 401(k), and paid time off.Opportunities to pursue additional certifications.Team-oriented, collaborative environment.Desired proficienciesJourneyman’s LicenseElectrical InstallationElectrical TroubleshootingElectrical RepairOSHA 10-Hour Certification (OSHA 10)Relay TestingSCADA ExperienceField Service ReadinessMicrosoft ExcelTechnology you’ll work withSCADAERP SoftwareProgrammable Logic Controller (PLC) (Siemens, Schneider Electric)Compliance*JDC Power Systems, LLC is an Equal Employment Opportunity Employer. We are committed to providing an environment of mutual respect where all employment decisions are made on an individual basis without regard to characteristics protected by federal, state, or local law.*JDC Power Systems, LLC, believes that supporting a respectful and inclusive workplace is critical to our success. JDC Power Systems, LLC is committed to making our application process accessible to all applicants and will provide reasonable accommodation upon request as required.