Luxury Yacht Trade Sales Associate

The Ritz-Carlton Yacht Collection; Fort Lauderdale (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

The Ritz-Carlton Yacht Collection in Fort Lauderdale seeks a Partner Assistance Associate (Trade Sales) to introduce yacht vacations to travel agencies across the USA, Canada, and Latin America. You will manage a database of agency partners, explain rates and promotions, and nurture guest relationships to drive bookings and revenue.

Ideal candidates have at least 2 years in luxury hospitality sales, strong English communication, and experience with travel trade platforms; Spanish is a plus.

Qualifications

• Minimum 2-year college degree or 3 years’ experience equivalent.
• 2+ years customer service and sales experience in luxury hospitality.
• Experience with travel trade preferred.
• Excellent written and verbal English communication.
• Bilingual Spanish; Portuguese is a plus.

Responsibilities

• Promotes sales to Travel Agents and the Trade community by engaging with agents on inbound calls and leads.
• Establishes and maintains relationships with agency partners to meet revenue goals.
• Manages reservations process, including air, hotel, transfers and Travel Protection.
• Builds and maintains relationships with new and existing agency partners.
• Use knowledge to articulate cruise features, benefits, pricing, and promotions.

Skills

Customer service

Sales experience

Luxury cruise knowledge

English fluency

Bilingual: Spanish

Communication skills

Team collaboration

Education

Two-year college degree or 3 years’ experience equivalent

Tools

Salesforce

Central Reservations Systems

Office 365

Excel

Job description

The Ritz-Carlton Yacht Collection in Fort Lauderdale seeks a Partner Assistance Associate (Trade Sales) to introduce yacht vacations to travel agencies across the USA, Canada, and Latin America. You will manage a database of agency partners, explain rates and promotions, and nurture guest relationships to drive bookings and revenue.

Ideal candidates have at least 2 years in luxury hospitality sales, strong English communication, and experience with travel trade platforms; Spanish is a plus.