Luxury Wholesale Account Manager | Growth & Relationships

Ardmore Home Design Inc; California (MO); On-site; USD 65,000 - 90,000; Full time

Job summary

Ardmore Home Design Inc. is seeking an experienced Account Manager to maintain and grow relationships with luxury décor clients. You will provide product and service information, resolve inquiries, and collaborate with sales teams to upsell and expand accounts.

The role requires excellent communication via phone and email, strong attention to detail, and experience with ERP systems such as X3. Occasional travel to trade shows may be required.

Qualifications

• Detail-oriented with excellent organizational and problem-solving abilities.
• Strong experience in managing account relationships via phone and email.
• Proficiency with Microsoft Word, Excel and Outlook.
• Experience working with ERP system (such as X3) a strong plus.

Responsibilities

• Cultivate and nurture strong relationships with existing clients.
• Identify and pursue opportunities for account expansion and upselling.
• Collaborate with internal teams to resolve issues related to orders and deliveries.
• Manage fulfillment processes, ensuring timely processing and accurate orders.
• Proactively evaluates and confirms customer needs and analyzes data to support management decisions.

Education

Some college studies with a Business major or equivalent

Tools

X3 ERP

MS Office

Job description

Ardmore Home Design Inc. is seeking an experienced Account Manager to maintain and grow relationships with luxury décor clients. You will provide product and service information, resolve inquiries, and collaborate with sales teams to upsell and expand accounts.

The role requires excellent communication via phone and email, strong attention to detail, and experience with ERP systems such as X3. Occasional travel to trade shows may be required.