Luxury Wellness Style Advisor - Guest Experience Lead

SmartRecruiters, Inc.; Washington (District of Columbia); On-site; USD 25,000 - 30,000; Full time

Job summary

Equinox is seeking energetic Style Advisors for its premium Wisconsin Ave location. You will deliver unmatched customer experiences, learn the brand standards, and support team goals.

The Style Advisor role focuses on SALES & SERVICE, OPERATIONAL EXCELLENCE, and PRODUCT & PRESENTATION to maintain the luxury shop’s standards. You will build relationships, uphold policies, and communicate professionally across teams to support company initiatives.

Responsibilities

• Achievement of assigned monthly sales goals (individual contribution to total monthly store goal)
• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox
• Maintain knowledge of all club and Shop services, programs and products
• Understands and upholds all loss prevention and inventory management policies on a consistent basis
• Ensures personal comprehension of all communication and training materials, and assists Shop MOD with timely/accurate completion of all assigned operational tasks
• Assists Shop MOD to ensure that The Shop is reflective of the company brand standards; i.e., through assisting with execution of merchandising and marketing direction, and through adherence to The Shop dress code
• Maintains excellent housekeeping and organizational standards on sales floors, at cash wraps and in stockrooms
• Builds effective relationships and partnerships with fellow employees, colleagues, supervisors and clients
• Maintains working knowledge of happenings and general standards and practices outside of The Shop, in other departments to encourage camaraderie and team spirit
• Complies with and enforces all company policies and procedures; embraces and supports company initiatives
• Communicates clearly and effectively at all levels with both tact and diplomacy

Job description

Equinox is seeking energetic Style Advisors for its premium Wisconsin Ave location. You will deliver unmatched customer experiences, learn the brand standards, and support team goals.

The Style Advisor role focuses on SALES & SERVICE, OPERATIONAL EXCELLENCE, and PRODUCT & PRESENTATION to maintain the luxury shop’s standards. You will build relationships, uphold policies, and communicate professionally across teams to support company initiatives.