Luxury Watch & Jewelry Client Advisor

Richemont; New York (NY); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Health savings accounts (HSA)

401(k) with employer match

Paid time off

Volunteer time off

Job summary

Compagnie Financière Richemont SA, home to Piaget boutique in New York, seeks a Watch and Jewelry Consultant to deliver exceptional service and drive sales targets. You will build a local and international client base, participate in boutique events, and maintain product knowledge across Piaget creations.

Ideal candidates have 5–10 years in luxury retail, superb communication, and SAP/Microsoft Office proficiency.

Qualifications

• 5–10 years of luxury retail or service experience.
• Excellent communication and organizational skills.
• Well-groomed with professional demeanor.
• Proficiency in SAP and MS Office.

Responsibilities

• Achieve sales targets and KPIs while developing Piaget client base.
• Define and recruit prospective clientele.
• Assist and support after-sales clients.
• Develop knowledge of Piaget creations to provide exceptional service.
• Participate in boutique events to grow client base.
• Share ideas with management for business development.
• Follow procedures in Retail Book and RISE.
• Provide exceptional service to clients and prospects.
• Demonstrate Piaget luxury lifestyle through service and appearance.
• Capture and follow up with clients, prospects, CS and reservations.
• Build and maintain local and international client databases.
• Resolve client issues professionally and promptly.

Skills

Luxury retail experience

Customer service excellence

Sales generation

Team player

Tools

SAP

Microsoft Office

Job description

Compagnie Financière Richemont SA, home to Piaget boutique in New York, seeks a Watch and Jewelry Consultant to deliver exceptional service and drive sales targets. You will build a local and international client base, participate in boutique events, and maintain product knowledge across Piaget creations.

Ideal candidates have 5–10 years in luxury retail, superb communication, and SAP/Microsoft Office proficiency.