Luxury Watch Boutique Specialist — VIP Client Experience

Ben Bridge Jeweler Inc; Portland (OR); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health benefits

Sales bonus

Monthly incentives

SPIFFs

Employee merchandise discounts

Paid training

Paid time off

GIA certification training

Job summary

Ben Bridge Jeweler Inc. is seeking a Boutique Sales Specialist for our Omega Boutique in downtown Portland, OR.

You will deliver unparalleled client experiences as a brand ambassador, leveraging CRM to cultivate lifelong relationships with clients and drive sales in a luxury retail environment. Join a team that values training, extensive product knowledge of Omega watches, and collaboration to maintain premier in-store experiences; a strong emphasis on client satisfaction and professional

Qualifications

• Minimum of a high school diploma; higher education preferred.
• 3 years of experience in sales or hospitality.
• Proficient in utilizing CRM technology for clientelling.
• Collaborative team player with strong communication skills.
• Bilingual is a plus but not required.

Responsibilities

• Provide personalized customer experience when hosting clients.
• Achieve and exceed turnover targets through sales of watches and related services.
• Identify and create sales opportunities within and outside boutique environment leveraging personal networks to attract new clients.
• Continuously innovate to exceed client expectations and enhance their overall experience.
• Cultivate strong personal relationships with clients and maintain CRM activities.
• Handle customer service requests promptly and professionally.
• Demonstrate knowledge of Omega’s history, product offerings and partnerships.
• Deliver exceptional client service to differentiate the boutique from competitors.
• Serve as a brand ambassador for Omega, both within and outside the boutique.
• Collaborate closely with team to maintain visual merchandising standards.

Skills

CRM experience

Sales-driven

Excellent communicator

Team player

Networking

Luxury client service

Adaptable to client needs

Education

High School Diploma

Higher education preferred

Tools

CRM software

Job description

Ben Bridge Jeweler Inc. is seeking a Boutique Sales Specialist for our Omega Boutique in downtown Portland, OR.

You will deliver unparalleled client experiences as a brand ambassador, leveraging CRM to cultivate lifelong relationships with clients and drive sales in a luxury retail environment. Join a team that values training, extensive product knowledge of Omega watches, and collaboration to maintain premier in-store experiences; a strong emphasis on client satisfaction and professional