Luxury Warehouse Operations Lead: Scale & Elevate Fulfillment

Hammitt Inc; Carson (CA); On-site; USD 65,000 - 78,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, dental, vision

401(k) with employer match

Competitive salary

Job summary

Hammitt Inc. in the Los Angeles area seeks a Warehouse Operations Supervisor to lead daily distribution center activities, oversee inventory accuracy, and drive order fulfillment excellence.

This hands-on role focuses on building a high‑performing team and scalable processes. You will partner with CS, Planning, Logistics, and Operations to optimize workflows, coach staff, and ensure safety and quality standards while delivering Hammitt’s premium customer experience.

Qualifications

• 3+ years of warehouse or distribution center experience in luxury retail, fashion, accessories, or CPG.
• 2+ years of supervisory or team leadership experience.
• Extensive experience with Warehouse Management Systems (WMS) and inventory management processes.
• Knowledge in NetSuite and ShipHero is a plus.

Responsibilities

• Supervise warehouse operations across receiving, inventory, picking, packing, shipping, returns, and order fulfillment.
• Serve as the primary operational resource for the Warehouse Management System (WMS), ensuring inventory and order data remain accurate.
• Coordinate daily workflow and priorities to maximize productivity while maintaining top quality and service standards.
• Monitor inbound and outbound shipments daily to ensure all orders are processed accurately, efficiently, and on schedule.
• Partner closely with CS, Planning, Logistics, and Operations to resolve issues quickly and maintain seamless order fulfillment.
• Coach, train, and develop warehouse associates while fostering a collaborative, accountable, and safety‑focused culture.
• Conduct inventory audits, cycle counts, and discrepancy investigations to maintain inventory integrity.
• Analyze warehouse performance, identify bottlenecks, and implement process improvements for efficiency and scalability.
• Maintain warehouse organization, cleanliness, and compliance with all safety procedures and company policies.
• Assist with scheduling, staffing, onboarding, performance management, and day‑to‑day leadership of the warehouse team.
• Open and close as needed and serve as the Warehouse Manager's operational partner during peak periods and absences.

Skills

Leadership

Communication

Organization

Problem-solving

Adaptability

Attention to detail

Tools

Microsoft Excel

Microsoft Outlook

NetSuite

ShipHero

Job description

Hammitt Inc. in the Los Angeles area seeks a Warehouse Operations Supervisor to lead daily distribution center activities, oversee inventory accuracy, and drive order fulfillment excellence.

This hands-on role focuses on building a high‑performing team and scalable processes. You will partner with CS, Planning, Logistics, and Operations to optimize workflows, coach staff, and ensure safety and quality standards while delivering Hammitt’s premium customer experience.