Luxury Valet Supervisor — Growth & Benefits

LAZ Parking; San Jose (CA); On-site; USD 74,390,000 - 78,523,000; Full time

Benefits offered by this job

Growth Opportunities

PAID training

401(k) with Employer Match

Medical, dental, vision

Job summary

LAZ Parking at the De Anza Hotel in San Jose seeks a Valet Supervisor to oversee staff and ensure premier guest service during evenings and weekends. You will manage daily revenue reports and staff training, delivering a welcoming, high-standard guest experience.

Ideal candidates have luxury hospitality experience, a valid driver’s license for at least two years, and the ability to drive a manual transmission. Compensation is $26.69 per hour with paid training and growth opportunities.

Qualifications

• High school diploma or GED required.
• Prior experience in the luxury hospitality industry (Parking, Restaurants, Hotels, etc) is REQUIRED.
• A Valid Driver's License (at least 2 yrs) is also required.
• Must be able to drive a manual transmission vehicle.

Responsibilities

• Ensures staff adhere to rules of conduct, policies, and procedures.
• Supervises, mentors, and trains staff on day-to-day activities.
• Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
• Responsible for running any reports related to daily revenue, other reports requested by management.
• Assists with periodic training as needed.
• Resolve customer service issues or questions as needed.
• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Other related duties as assigned.
• MUST be available to work late nights & weekends.

Skills

Communication skills

Customer service

Team building

Interpersonal skills

Urgency and timeliness

Feedback openness

English proficiency

Education

High school diploma or GED

Job description

LAZ Parking at the De Anza Hotel in San Jose seeks a Valet Supervisor to oversee staff and ensure premier guest service during evenings and weekends. You will manage daily revenue reports and staff training, delivering a welcoming, high-standard guest experience.

Ideal candidates have luxury hospitality experience, a valid driver’s license for at least two years, and the ability to drive a manual transmission. Compensation is $26.69 per hour with paid training and growth opportunities.