Luxury Valet Attendant: Guest Service & Parking Pro

Reimagined Parking; Miami (FL); Sur place; USD 17 000 - 24 000; Temps partiel

Avantages offerts par ce poste

Generous Paid Time Off

Comprehensive Health Plans

401(k) Plan with match

Employee Assistance Program

Parental and Caregiver Leave

Résumé du poste

Reimagined Parking is seeking a Part-Time Valet Parking Attendant for Mr. C Residences Coconut Grove, FL (2655 S Bayshore Dr, Coconut Grove). Pay is $15/hour plus tips, with shifts that may include weekends.

The role involves greeting guests, parking and retrieving vehicles, inspecting for damage, and delivering excellent service while adhering to safety standards. A background in valet is preferred and eligibility to work in the United States is required.

Qualifications

• Excellent customer service and communication skills.
• Ability to communicate with guests.
• Ability to learn quickly and use sound decision making to thrive in fast-paced environments.
• Ability to operate guest vehicles requiring normal coordination.

Responsabilités

• Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices
• Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location
• Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
• Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed
• Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items
• Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required
• Request, collect, and accurately process applicable valet fees; assist with reconciling end-of-shift revenue and ticket distribution
• Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
• Immediately report incidents, accidents, or claims to the Operations Manager or Shift Lead
• Communicate professionally and effectively with guests, clients, supervisors, and teammates at all times

Connaissances

Excellent customer service

Guest communication

Fast-paced environment

Decision making

Outils

Vehicle handling

Description du poste

Reimagined Parking is seeking a Part-Time Valet Parking Attendant for Mr. C Residences Coconut Grove, FL (2655 S Bayshore Dr, Coconut Grove). Pay is $15/hour plus tips, with shifts that may include weekends.

The role involves greeting guests, parking and retrieving vehicles, inspecting for damage, and delivering excellent service while adhering to safety standards. A background in valet is preferred and eligibility to work in the United States is required.