Luxury Valet Attendant - Guest-First Service in NOLA

Sage Hospitality Group; New Orleans (LA); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

401(k) with employer matching

Discounted Room Rates for Marriott & ̟

Job summary

Sage Hospitality Group's Hotel de la Poste in New Orleans’ French Quarter seeks a friendly valet/guest services team member. Under supervision you’ll greet guests, assist with luggage, and ensure safe, efficient parking while representing the brand’s hospitality standards.

You’ll coordinate with the Doorman, explain parking procedures, provide directions, and help guests navigate local attractions. Requirements include a high school diploma, fluent English, and a valid driver's license.

Qualifications

• Must have general knowledge of basic customer service skills and be fluent in oral and written English.
• Must have knowledge of local establishments, businesses and the surrounding community in general.
• Must be able to drive automatic and manual vehicles. Must have a valid driver’s license. Must have a driving record that meets the needs of our insurance carrier.

Responsibilities

• Meet and greet all guests in all forms of transportation arriving at the hotel.
• Assist guests with retrieving their luggage from vehicles.
• Note existing vehicle damage on key tags in the appropriate space provided.
• Assist Doorman in escorting guests and luggage into the lobby for registration.
• Explain valet parking procedures and fees.
• Give proper directions to registration area for check-in.
• Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
• Drive vehicles in a safe and efficient manner.
• Give general directions and information.
• Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
• Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.

Skills

Customer service

Fluent English

Local knowledge

Driver's license

Education

High School diploma

Job description

Sage Hospitality Group's Hotel de la Poste in New Orleans’ French Quarter seeks a friendly valet/guest services team member. Under supervision you’ll greet guests, assist with luggage, and ensure safe, efficient parking while representing the brand’s hospitality standards.

You’ll coordinate with the Doorman, explain parking procedures, provide directions, and help guests navigate local attractions. Requirements include a high school diploma, fluent English, and a valid driver's license.