Luxury Used Car Sales Manager - Lead High-Performing Team

Murgado Automotive Group; Midlothian (VA); On-site; USD 120,000 - 200,000; Full time

Benefits offered by this job

401(k) and Match

HSA and Match

Dental insurance

Employee assistance program

Employee discount

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Job summary

Mercedes-Benz of Midlothian is seeking an experienced Used Car Sales Manager to drive the growth and performance of the pre-owned vehicle department. The ideal candidate leads a high-performing team, optimizes pricing and profitability, and ensures exceptional customer experience.

Responsibilities include managing inventory, coaching the sales team, appraising trades, and coordinating operations to meet monthly goals in a luxury brand environment.

Qualifications

• Minimum 2 years of successful experience as a Used Car Manager at a high-volume franchise dealership.
• Mercedes-Benz, luxury, import, or highline automotive experience strongly preferred.
• Experience with dealership inventory and appraisal tools, including vAuto or similar dealer solutions.
• Comfortable using Microsoft Excel and other Microsoft Office applications.
• Strong leadership, coaching, communication, and customer service skills.
• Proven record of achieving sales goals and maintaining positive CSI scores.
• Valid driver’s license with a good driving record.
• Must be willing to complete a pre-employment background check and drug screen.

Responsibilities

• Manage all aspects of pre-owned inventory, including pricing, merchandising, aging, turn, and profitability.
• Lead, coach, and support the pre-owned sales team, including assisting with customer turnover opportunities when needed.
• Accurately appraise trade-ins and coordinate reconditioning to help maximize vehicle value and speed to market.
• Oversee inventory control, lot presentation, digital advertising, vehicle readiness, and delivery processes in a professional and cost-effective manner.
• Administer daily department operations and coordinate activities for pre-owned sales team members.
• Partner with dealership leadership to meet monthly sales volume, gross profit, customer experience, and operational goals.

Skills

Leadership

Coaching

Communication

Customer service

Sales targets

Team leadership

Tools

vAuto

Microsoft Excel

Job description

Mercedes-Benz of Midlothian is seeking an experienced Used Car Sales Manager to drive the growth and performance of the pre-owned vehicle department. The ideal candidate leads a high-performing team, optimizes pricing and profitability, and ensures exceptional customer experience.

Responsibilities include managing inventory, coaching the sales team, appraising trades, and coordinating operations to meet monthly goals in a luxury brand environment.