Luxury Turndown Attendant – Beachfront Luxury Hotel

Andaz; Miami (FL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free room nights

Medical, Dental, Vision Insurance with

401K with company match

Free Parking

Generous Paid Time Off

Paid Family Bonding Time

Tuition Reimbursement

Employee Stock Purchase Plan

Discounts at various retailers

Job summary

Andaz Miami Beach is seeking a Turndown Attendant to join our luxury hotel team. You will perform turndown service, stock and replenish supplies, and assist housekeeping and lobby teams to ensure high standards of guestroom presentation.

The role requires strong customer service, attention to detail, and the ability to work in a fast-paced environment, including nights and weekends. Physical stamina is essential for lifting and moving supplies.

Qualifications

• Customer service-focused with a friendly demeanor.
• Ability to work nights, weekends, and holidays.
• Ability to lift up to 20 lbs and frequent 10 lbs.
• Team player in a fast-paced environment.

Responsibilities

• Provide turndown service to required guest rooms in accordance with established standards.
• Stock supplies and assist laundry and room attendant teams as needed.
• Provide ice to all rooms and refresh rooms per standards.
• Assist Lobby Attendant and deliver requested items to guestrooms.
• Maintain a clean, organized, and safe work area; report discrepancies.

Skills

Strong customer service

Attention to detail

Physical stamina

Job description

Andaz Miami Beach is seeking a Turndown Attendant to join our luxury hotel team. You will perform turndown service, stock and replenish supplies, and assist housekeeping and lobby teams to ensure high standards of guestroom presentation.

The role requires strong customer service, attention to detail, and the ability to work in a fast-paced environment, including nights and weekends. Physical stamina is essential for lifting and moving supplies.