Turndown Attendant & Guest Comfort Specialist

Soho House & Co; Miami Beach (FL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Health care + 401K

Paid time off

Career development

Opportunities for internal advancement

Job summary

Soho House & Co is seeking a Turndown Attendant in Miami Beach to promote a positive image of the property and ensure tidy spaces. You will be reliable, detail-focused and ready to assist guests with requests as they arise.

The role involves performing turndown, refreshing glassware, coordinating with maintenance, and supporting the housekeeping team with deep cleaning and closing procedures. A proactive, can-do attitude is essential.

Qualifications

• At least 1+ year of proven working experience as a cleaner, maintenance and/or housekeeper.
• Detail oriented with a proactive attitude.
• Flexible schedule including nights, weekends and holidays when needed.
• Ability to understand and follow written and verbal instructions.

Responsibilities

• Perform Turndown in accordance with SOPs.
• Refresh glassware in rooms as needed.
• Request maintenance when problems are observed.
• Adhere to Lost and Found policy for property.
• Answer guest requests when necessary.
• Assist with cleaning rooms before turndown begins and with closing procedures.

Skills

Cleaning experience

Attention to detail

Flexible schedule

Team player

Ability to follow instructions

Tools

Cleaning chemicals

Job description

Soho House & Co is seeking a Turndown Attendant in Miami Beach to promote a positive image of the property and ensure tidy spaces. You will be reliable, detail-focused and ready to assist guests with requests as they arise.

The role involves performing turndown, refreshing glassware, coordinating with maintenance, and supporting the housekeeping team with deep cleaning and closing procedures. A proactive, can-do attitude is essential.