Luxury Travel Specialist - WFH

Socket.dev; Chicago (IL); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Employee travel perks

Performance-based incentives

Opportunities for professional growth

Job summary

A leading travel agency in Chicago seeks a Luxury Travel Specialist to assist clients in planning high-end travel experiences. This role requires excellent communication and organizational skills, with responsibilities including coordinating bookings for flights and accommodations, maintaining client profiles, and ensuring a positive experience throughout the travel process. The position offers competitive compensation, opportunities for professional growth, and a flexible work environment.

Qualifications

• Experience in customer service, administration, or hospitality is preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational ability.
• Ability to multitask in a fast-paced environment.
• Basic computer skills (MS Office, email, online booking tools).
• Competitive compensation with performance-based incentives.
• Opportunities for professional growth within travel and hospitality.
• Flexible work environment depending on company policy.
• Supportive team culture focused on collaboration and client satisfaction.
• Employee travel perks and discounts with select partners.

Responsibilities

• Communicate with clients to understand travel preferences.
• Coordinate bookings for flights and accommodations.
• Maintain accurate client profiles and itineraries.
• Respond promptly to client inquiries and assist with requests.
• Respond to client inquiries and assist with itinerary changes or specialized requests.
• Ensure a smooth and positive client experience throughout the luxury travel process.

Skills

Customer service

Communication skills

Organizational ability

Attention to detail

Multitasking

Multitasking

Microsoft Office

Email

Online booking tools

Tools

Microsoft Office

Online booking tools

Online booking tools

Job description

About the job Luxury Travel Specialist - WFH

About the Role

As a Luxury Travel Specialist, you will assist clients in organizing and managing their travel arrangements from start to finish, with a focus on high-end, bespoke experiences. This role focuses on delivering outstanding customer service while ensuring each clients itinerary is accurate, enjoyable, and tailored to their specific luxury needs. Youll work closely with both clients and premium travel partners to coordinate bookings, answer inquiries, and handle administrative tasks related to luxury trip planning.

Key Responsibilities

• Communicate with clients to understand their travel preferences and high-end requirements.
• Coordinate flight, luxury accommodation, and private transportation bookings.
• Maintain accurate client profiles, detailed itineraries, and payment details.
• Support senior coordinators and travel consultants with complex scheduling and premium logistics.
• Respond promptly to client inquiries and assist with itinerary changes or specialized requests.
• Ensure a smooth and positive client experience throughout the entire luxury travel process.

Requirements

• Previous experience in customer service, administration, or hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational ability.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills required (Microsoft Office, email, online booking tools).
• Competitive compensation with performance-based incentives.
• Opportunities for professional growth within the travel and hospitality sector.
• Flexible work environment depending on company policy.
• Supportive team culture focused on collaboration and client satisfaction.
• Employee travel perks and discounts with select partners.