Travel Services Consultant - WFH

Believeadvertising; Hawaii; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee travel perks and discounts

Flexible work environment

Opportunities for professional growth

Job summary

A travel services company is seeking a skilled Travel Services Consultant to assist clients in planning and managing their travel arrangements. You will deliver exceptional customer service, ensuring that itineraries are accurate and tailored to meet clients' needs. Responsibilities include coordinating bookings, maintaining client profiles, and supporting senior coordinators. The ideal candidate will have prior experience in customer service and excellent communication and organizational skills. Competitive compensation and employee travel perks are included.

Qualifications

• Previous experience in customer service, administration, or hospitality preferred.
• Strong attention to detail and organizational ability.
• Ability to multitask and work in a fast-paced environment.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills (MS Office, email, booking tools).

Responsibilities

• Communicate with clients to understand travel preferences and service requirements.
• Coordinate bookings across various global destinations.
• Maintain accurate client profiles and itineraries.
• Support senior team members with research and vendor communications.
• Respond promptly to inquiries and handle itinerary changes.
• Provide organized travel documentation and excellent client service.

Skills

Customer service experience

Excellent communication

Attention to detail

Multitasking ability

Basic computer skills

Microsoft Office

Tools

Online booking tools

CRM software

Job description

About the job Travel Services Consultant - WFH

About the Role

As a Travel Services Consultant, you will assist clients in organizing and managing their travel arrangements from start to finish. This role focuses on delivering outstanding customer service while ensuring each clients itinerary is accurate, enjoyable, and tailored to their needs. Youll work closely with both clients and travel partners to coordinate bookings, answer inquiries, and handle administrative tasks related to professional trip planning and consultation.

Key Responsibilities

• Communicate with clients to understand their travel preferences and specific service requirements.
• Coordinate flight, accommodation, and transportation bookings across a variety of global destinations.
• Maintain accurate client profiles, itineraries, and payment details within company databases.
• Support senior coordinators and travel consultants with logistical research and vendor communication.
• Respond promptly to client inquiries and assist with itinerary changes, upgrades, or travel-related issues.
• Ensure a smooth and positive client experience by providing expert guidance and organized travel documentation.

Requirements

• Previous experience in customer service, administration, or hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong attention to detail and organizational ability.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills required (Microsoft Office, email, online booking tools).
• Competitive compensation with performance-based incentives.
• Opportunities for professional growth within the travel and hospitality sector.
• Flexible work environment depending on company policy.
• Supportive team culture focused on collaboration and client satisfaction.
• Employee travel perks and discounts with select partners.