Luxury Travel Consultant – Customer Experience (Remote)

RiseMe; Virginia (MN); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote position

Flexible work schedule

Career development

Travel-related discounts

Training provided

Job summary

Socket.dev is seeking a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role emphasizes high-quality service, personalized support, and seamless coordination with clients before, during, and after trips.

You will work from home, delivering professional service and attention to detail for leisure and luxury itineraries, with flexible schedules and opportunities for career growth in travel.

Qualifications

• Customer service experience in travel, hospitality, or related field preferred.
• Strong communication and interpersonal skills required.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail required.
• Comfortable using digital tools, booking platforms, and communication software.
• Passion for travel and creating positive client experiences.

Responsibilities

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with care and a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Skills

Communication

Interpersonal skills

Customer service

Remote work

Organization

Attention to detail

Digital tools

Booking platforms

Communication software

Travel passion

Tools

Booking platforms

Communication software

Digital Tools

Job description

About the Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence-while working from the comfort of your home.

What You'll Do

Provide responsive and professional customer support via phone, email, and online messaging

Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations

Communicate essential travel details, documentation requirements, and agency guidelines

Monitor bookings to ensure accuracy and follow up to confirm client satisfaction

Resolve client questions or concerns with care and a solutions-focused mindset

Maintain organized records and update internal systems as needed

What We're Looking For

• Strong communication and interpersonal skills

• Customer service experience in travel, hospitality, or a related field preferred

• Ability to work independently in a remote environment

• High level of organization and attention to detail

• Comfortable using digital tools, booking platforms, and communication software

• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)

• Flexible work schedule options

• Career development and advancement opportunities

• Travel-related perks and industry discounts

• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.