Luxury Travel Consultant - Customer Experience (Remote)

ETS; Arizona; A distancia; USD 42.000 - 62.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remote work

Flexible schedule

Career development

Travel discounts

Training and collaboration

Descripción de la vacante

Effortless Travel Solution is seeking a Travel Experience Specialist (Luxury & Leisure) to plan and manage exceptional travel experiences for high-end clients. This fully remote role emphasizes personalized service, meticulous organization, and seamless coordination before, during, and after trips.

You will work independently from home, providing proactive support across bookings, itineraries, documentation, and special arrangements while upholding the highest standards of client care.

Formación

• Strong communication and interpersonal skills.
• Customer service experience in travel, hospitality, or related field.
• Ability to work independently in a remote environment.
• High level of organization and attention to detail.
• Comfortable using digital tools, booking platforms, and communication software.

Responsabilidades

• Provide responsive and professional customer support via phone, email, and online messaging.
• Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations.
• Communicate essential travel details, documentation requirements, and agency guidelines.
• Monitor bookings to ensure accuracy and follow up to confirm client satisfaction.
• Resolve client questions or concerns with a solutions-focused mindset.
• Maintain organized records and update internal systems as needed.

Conocimientos

Strong communication and interpersonal

Customer service experience in travel

Independent remote work

Organization and attention to detail

Familiar with digital tools andbooking

Passion for travel and client care

Descripción del empleo

About the Position

Effortless Travel Solution is looking for a Travel Experience Specialist (Luxury & Leisure) to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips.

You will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home.

What You'll Do

Provide responsive and professional customer support via phone, email, and online messaging

Assist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations

Communicate essential travel details, documentation requirements, and agency guidelines

Monitor bookings to ensure accuracy and follow up to confirm client satisfaction

Resolve client questions or concerns with care and a solutions-focused mindset

Maintain organized records and update internal systems as needed

What We're Looking For

• Strong communication and interpersonal skills

• Customer service experience in travel, hospitality, or a related field preferred

• Ability to work independently in a remote environment

• High level of organization and attention to detail

• Comfortable using digital tools, booking platforms, and communication software

• Passion for travel and creating positive client experiences

Why Join Us

• Fully remote position (work from anywhere within approved locations)

• Flexible work schedule options

• Career development and advancement opportunities

• Travel-related perks and industry discounts

• Collaborative and supportive team culture with training provided

Equal Opportunity Employer

Effortless Travel Solution is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds.