Luxury Style Advisor - Shop & Guest Experience

SmartRecruiters, Inc.; Los Angeles (CA); On-site; USD 49,594,000 - 57,859,000; Full time

Benefits offered by this job

Complimentary Club membership

Commission opportunities

Perks: Personal Training, Pilates, Spa

Job summary

Equinox is seeking energetic Style Advisors for its LA location to deliver a premium customer experience across The Shop and Equinox clubs. You will contribute to sales goals, maintain brand standards, and support operational tasks with attention to detail.

The role emphasizes service excellence, knowledge of services and products, and collaboration with team members. A dynamic retail environment requires adaptability and a polished, professional demeanor.

Qualifications

• Experience in a customer service business; preferably in retail.
• Hardworking and diligent, possessing both honesty and personal integrity.
• Excellent time management, organizational, problem solving and communication skills.
• Be available to work a varied schedule, based on the needs of our unique retail business.

Responsibilities

• Achieve assigned monthly sales goals (individual contribution to total monthly store goal).
• Ensure an unparalleled customer experience for all visitors to The Shop and to Equinox.
• Maintain knowledge of all club and Shop services, programs and products.
• Uphold loss prevention and inventory management policies consistently.
• Assist Shop MOD with timely/accurate completion of all operational tasks.
• Maintain merchandising and marketing direction while adhering to The Shop dress code.

Skills

Customer service

Retail experience

Time management

Communication skills

Problem solving

Job description

Equinox is seeking energetic Style Advisors for its LA location to deliver a premium customer experience across The Shop and Equinox clubs. You will contribute to sales goals, maintain brand standards, and support operational tasks with attention to detail.

The role emphasizes service excellence, knowledge of services and products, and collaboration with team members. A dynamic retail environment requires adaptability and a polished, professional demeanor.