Luxury Store Operations Leader

Sabceducation; Northern, New York (KY, NY); Hybrid; USD 70,000 - 78,000; Full time

Benefits offered by this job

Annual performance bonus

401(k) retirement savings plan

Career growth opportunities

High-visibility boutique environment

Job summary

Maison Valentino in the United States is seeking a Store Operations Manager for a high-visibility boutique. You will orchestrate the store team to ensure compliance with Valentino guidelines, optimize back-end processes, and uphold the highest standards of client care while partnering with Saks Team to deliver an elevated experience and strong business results.

Responsibilities span inventory control, loss prevention, stock organization, omnichannel execution, and staff training using tools like

Responsibilities

• Manage the cascading of retail operation manuals with effective training of the store team
• Ensure proper control over the execution of Retail Operation policies and procedure and act as guarantor of their implementation.
• Ensure effective organization of sellable products in the store to better support the sales process and minimize client waiting time
• Ensure the ordering process and the management of not sellable products such as no-core material (stationary and packaging) and uniforms to guarantee proper brand representation while optimizing costs.
• Ensure timely management of product intake and product outflow, coordinating with relevant counterparts to optimize stock capacity, maintain proper stock rotation, and deliver exceptional client service.
• Ensure the omnichannel related activities (ship from store, buy on behalf, click and reserve etc.) are thoroughly followed up according to the agreed service level and suggest improvements where needed.
• Systems Proficiency: Leverage company tools and systems (Smart XP, MY-V XP, PRISM, SAP, Training App, After Sales App, Microsoft Office etc.) to streamline store front-end and back-end activities. Train and support the store team in the effective use of these tools to enhance efficiency and productivity.

Skills

Inventory management

Loss prevention

Team leadership

Policy compliance

Systems proficiency

Tools

SAP

Smart XP

MY-V XP

PRISM

Training App

After Sales App

MS Office

Job description

Maison Valentino in the United States is seeking a Store Operations Manager for a high-visibility boutique. You will orchestrate the store team to ensure compliance with Valentino guidelines, optimize back-end processes, and uphold the highest standards of client care while partnering with Saks Team to deliver an elevated experience and strong business results.

Responsibilities span inventory control, loss prevention, stock organization, omnichannel execution, and staff training using tools like