Luxury Store Leader: Elevate Client Experience

Reeds Jewelers; Virginia Beach (VA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee discounts

Career growth opportunities

Job summary

REEDS Jewelers is seeking an Assistant Store Manager to lead a high-performing team in a luxury jewelry environment. You’ll mentor the sales floor, foster deep client relationships, and drive revenue goals while championing top-tier service and brand standards.

You will guide daily operations, support client development initiatives, and ensure a seamless, elevated shopping experience for all guests. The role requires flexibility for evenings, weekends, and holidays in a dynamic Virginia Beach

Qualifications

• Minimum 3 years of experience in retail, preferably luxury or jewelry.
• Proven track record of driving sales while delivering exceptional customer experiences.
• Strong leadership presence to inspire and develop a team.
• Proficient with POS systems, clienteling tools, MS Office, and digital commerce platforms.

Responsibilities

• Lead the store to exceed sales goals and KPIs through effective coaching and leadership.
• Maintain exceptional client experiences; mentor staff to deliver personalized shopping journeys.
• Attract and retain top talent; provide regular coaching and performance feedback.
• Oversee smooth daily operations, security, inventory, and policy compliance.

Skills

Retail leadership

Customer service

Team development

Digital commerce platforms

Education

High School Diploma or equivalent

Tools

POS systems

Clienteling tools

Microsoft Office

Back-office systems

Job description

REEDS Jewelers is seeking an Assistant Store Manager to lead a high-performing team in a luxury jewelry environment. You’ll mentor the sales floor, foster deep client relationships, and drive revenue goals while championing top-tier service and brand standards.

You will guide daily operations, support client development initiatives, and ensure a seamless, elevated shopping experience for all guests. The role requires flexibility for evenings, weekends, and holidays in a dynamic Virginia Beach