Luxury Store Leader & Customer Experience Coach

signetjewelers; Cedar Rapids (IA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k)

Paid Time Off

Paid holidays

Tuition reimbursement

Training and career development

Merchandise discounts

Incentive trips and contests

Job summary

Signet Jewelers (Jared) in Cedar Rapids, IA is seeking an Assistant General Manager to act as a culture carrier, floor leader, and coach, partnering with the General Manager to elevate customer experiences and maintain luxury standards. You will drive performance, develop talent, and shape the team culture that drives results.

The role focuses on leading daily operations, coaching on clienteling and follow-up, and ensuring consistency in selling, service, and operational excellence, including

Qualifications

• Proven ability to deliver sales results and coach others.
• Strong communication, planning, and team leadership skills.
• Professional presence and a positive, team-first approach.

Responsibilities

• Drive daily performance & execution through coaching and consistency.
• Lead the customer experience with elevated service and real-time coaching.
• Coach & develop store talent through onboarding, training, and accountability.
• Activate the brand promise by guiding customers to celebratory, confident purchases.

Skills

Sales leadership

Communication

Planning

Team leadership

Job description

Signet Jewelers (Jared) in Cedar Rapids, IA is seeking an Assistant General Manager to act as a culture carrier, floor leader, and coach, partnering with the General Manager to elevate customer experiences and maintain luxury standards. You will drive performance, develop talent, and shape the team culture that drives results.

The role focuses on leading daily operations, coaching on clienteling and follow-up, and ensuring consistency in selling, service, and operational excellence, including